Enterprise Mobility Administrator - Toronto, Canada - The Cadillac Fairview Corporation Ltd

The Cadillac Fairview Corporation Ltd

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role impact:

The Administrator will lead small system design or enhancements to large and complex systems that may impact across branches or departments.

This role will consult closely with the Vendor and internal Support teams to build and manage the creation of packages in the Dell workspace One solution.

They will be accountable for identifying and directly addressing all business and technical issues impacting customer success.

They will actively expand adoption of Dell Workspace One solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change, in addition to customer-facing activities.

What you will deliver:

Perform complex endtoend solution delivery and maintenance for small systems design, or enhancements to large systems
Oversee the provision of specialist advice by others, consolidates expertise from multiple sources, including thirdparty experts, to provide coherent advice to further organizational objectives
Contribute to the planning and implementation of maintenance and installation work, including building and configuration of infrastructure components in virtualized environments.
Initiate and monitor actions to investigate and resolve problems in systems, processes, and services
Respond to equipment malfunctions, unusual or other situations that impact system performance, performs diagnostics and other problemsolving activities, and implements remedial procedures as required
Provide reports on progress, anomalies, risks, and issues associated with the overall project. Reports on system quality and collects metrics on test cases
Maintain an ongoing awareness and understanding of new and enhanced technological development. Research current available technologies to meet customer needs
Provide Level 23 support for clients and be a point of escalation for our Support Services Operations
Knowledge transfer: colleagues, support staff and customers includes howtodocuments/presentations and recorded session
Ability to participate in 24/7 oncall support

What your strengths are:

Excellent verbal and written communication skills
Strong documentation skills
Excellent interpersonal skills
Ability to make decisions in the absence of a supervisor
Strong analytical and problem solving skills and the ability to assess and evaluate risk
Collaborates with others, can work well as part of a team and as an individual contributor
Committed to customers through excellent customer service, respectful engagement and responsiveness

What you need to succeed:

Degree in Computing Science Technology or a related field
10+ Years of experience in the IT industry working in multiple sectors
Minimum 5 years' experience in deploying and administering Microsoft Server Operating Systems.
Advanced working knowledge of MS Windows Server OS and newer
Working knowledge of MS SCCM platform
Working knowledge of PowerShell scripting
Proficient with the use of Google G Suite productivity tools
Knowledge of MS Active Directory and Group Policies
Knowledge of Cloud servers deployment and administration (GCP, Azure, AWS)
Knowledge of ITIL processes
Experience with VMware Workspace ONE or VMware Identify manager
Workspace ONE professional certification would be considered an asset
Windows Server & VM ware Administration training is an asset
Experience with Integration between AirWatch and a private PKI environment an asset
Experience with iOS device management an asset

Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels.

We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.

We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference

At CF our everyday actions and critical business decisions are guided by our CF Values.

Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

Are you someone who believes in our values?
-
Aim Higher - we strive to exceed expectations
-
Own Your Expertise - we empower ourselves and each other
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Collaborate Effectively - we bring the right people together to get the right results
-
Engage with Empathy - we objectively consider the needs of others
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Embrace Change - we drive, learn from, and adapt to change

At CF you'll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.

**We're ready to meet you there - are you?