Retail Team Member - Orono, Canada - Brimacombe

Brimacombe

Verified Company

Orono, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Salary:
Starting at $15.90-$16.85

Position Type:
Seasonal Contract, Part-Time and Full-Time Positions Available

Hours of Work:
Variable - Monday through Sunday, days and evenings (closed Tuesdays) - Holidays, as required

Location:
Orono, Ontario

Reporting to:
Retail and Rental Manager

Start Date:
December 2023 (Training begins November 2023)

At Brimacombe ski area we don't just offer skiing and snowboarding, we offer a place for all ages to get outside, enjoy the fresh air and create memorable family experiences We are currently seeking outgoing, customer-focused team members to help us turn everyday visits into wonderful winter memories.

As a member of our Retail Team, you are a winter expert - from how to dress for the weather to what the best options are for the slopes to how to maintain your equipment once you have it.

You know how to turn mild customer curiosity into not only sales, but also enthusiasm and passion for the ski area and for the sport.

Overall you play a key role in creating positive customer experiences, as well as defining the culture of our team.

Key Responsibilities:

Welcome all guests, taking the initiative to interact with and engage guests in conversation
Drive sales by using your product knowledge to ensure guests are provided with all information and options for their experience on the slopes
Process transactions while following Brimacombe's cash handling procedures
Demonstrate exceptional customer service ensuring positive guest interactions and experiences by listening to customer needs and responding accordingly
Engage in continual learning and development, acquiring and sharing product knowledge
Take responsibility for guest enquiries/concerns/complaints in your area and deliver support in the prevention/resolution of customer issues
Assist with inventory, including receiving and stocking merchandise
Maintain store cleanliness in line with Brimacombe standards
Enforce departmental loss prevention processes
Assist with the fulfillment of online retail orders and associated customer communications in a manner consistent with Brimacombe's standards
Review all directed communications and take the initiative to stay informed of all Brimacombe activities including promotions, special events and marketing campaigns as well as updates to procedures/policies
Take on any challenge or help other team members when needed

Qualifications:

15 years of age or older
Proven experience in sales, tuneups and/or the ski/snowboard industry is an asset
Demonstrated knowledge of ski and snowboard equipment and apparel is an asset
Strong people skills and customer satisfactionoriented
Ability to quickly learn about new products
Professional, energetic, outgoing and dependable team player
Able to multitask and show attention to detail
Strong communication and time management skills
Basic knowledge and comfort with computers including Microsoft Office and pointofsale software
Good with numbers (mathematical skills)

To Apply:

Hiring Timeline:

Job posting will remain open until all positions are filled.
Intermittent paid training will be scheduled midNovember through December.
Regular hours will begin December or January, dependant on weather, start up and agreed upon availability of applicant.
Brimacombe is an equal and fair employer. Brimacombe is committed to an environment that is barrier free; if you require an accommodation throughout the recruitment and employment process, we will work with you to meet your needs._