Settlement Counsellor - Mississauga, Canada - Polycultural Immigrant and Community Services

Polycultural Immigrant and Community Services

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Settlement Counsellor - NSLT Program

Organization Structure:
Reports to the Program Coordinator

Job classification:
Counsellor

Job Status:
Contract until end of November 2024 with possibility of extension based on funding

Number of Positions: 2

Location:
Mississauga hotels

Wages:
$26.45/hour for 40 hours/week

This is not a bargaining unit position.

About Polycultural

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all.

We are a multicultural melting-pot perfectly reflecting Canada's diversity.

We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all.

With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. We serve clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Scope

Responsible for provision of settlement and orientation services for eligible newcomers; delivering group orientation sessions on settlement topics, individual and family settlement counselling, including needs assessment, solution-focused counselling, orientation, referrals to community and government programs, interpretation, case management, and follow-ups.

Responsibilities

Provides the full range of settlement services to eligible NSLT clients
Conducts thorough settlement needs assessments for each client
Provides solutionfocused counselling by setting settlement goals and developing a plan of action for every client
Connects clients with internal and external programs and services
Provides interpretation for languages tested to facilitate effective communication between clients and service providers
Conducts regular followups to assess the progress of clients in meeting their goals
Organizes and facilitates information group sessions on settlement topics
Organizes and facilitates support groups and clubs for target community
Provides information and referral to external programs and services
Provides comprehensive information on orientation to the Canadian society
Maintains and expands client's base through outreach, community engagement and itinerate functions, which includes offsite visits, developing of outreach materials and promoting community networks
Maintains strong working relations with agency programs, partner organizations, and other stakeholders, ensuring effective collaboration and coordination of service
Effectively tracks services in internal and external databases and provides accurate reporting to supervisor
Ensure accuracy in data entry/collection and reporting
Meets targets set by the Program Coordinator
Actively participates in the professional development initiatives to enhance skills and knowledge

Competencies

Adaptability

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation.

Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Communications

Using a variety of communication styles and strategies to foster open communication and the exchange of information and discussion on an ongoing basis.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develops entrepreneurial opportunities.

Plans ahead for upcoming problems or opportunities and takes appropriate action.

Service

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.

Qualifications

A degree or diploma in Counselling, Social Work, or Education and at least three years of experience working with immigrant communities or a combination of experience and education that fulfills the requirements
Registered Social Worker (RSW) is a definite asset
Language Proficiency certificate identifying the fluency of English and target language skills (for ATIO members: present the certificate of membership)
Comprehensive Knowledge of Polycultural's Service Delivery Manual
Knowledge of immigration and refugee services and of the ethnospecific programs and services in the GTA
Knowledge of community resources, services, and programs available to newcomers
Familiarity with issues facing immigrants and refugees in Canadian urban setting and systemic barriers facing integration in education, social, cultural, and economic aspects of Canadian life
Excellent interpersonal, crosscultural written and verbal communication skills
Experience in outreach, community development, and marketing of program and services
Proficient in one or more of the languages: Spanish, Dari, Pashtu, or Farsi would be a