Business Analyst - Montréal, Canada - LifeWorks

LifeWorks

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

TELUS Health is empowering every person to live their healthiest life.

Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.

As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The Business Analyst - Installation is responsible for presenting the solution, defining the requirements, and completing the configuration of the solution in order to adapt it to the client's needs.

Responsibilities:

Collect and synthesize client needs for the implementation of our integrated solution Ariel EAS, mainly the pensioner payroll
Document business and operational needs in the context of implementation with workflow automation
Analyze and understand business processes, while linking them to the information used in the various pension plan management systems (e.g. payroll system, pension plan calculations, financial transactions, document management, telephony);
Participate in the creation and review of new solutions with solution architects, functional leads, and the development team
Establish the scope and criteria for testing and work closely with the quality assurance team during execution
Participate in the creation or redesign of reports and communications supporting processes and procedures
Follow up with the various stakeholders regarding the changes made

Requirements:

Have a degree in administration, computer science, actuarial mathematics, business analysis, or another relevant field;
Minimum of 5 years of experience in a relevant field: pension plan management, implementation of workflow management systems, automation of administrative processes;
Have a very good capacity of synthesis and great ease in understanding, systematizing, and popularizing technical concepts;
Be able to understand and use current computer technologies;
Excellent interpersonal and communication skills;
Be available to travel

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A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.

We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.