Gladue Report Coordinator - Toronto, Canada - Aboriginal Legal Services

Description

Job purpose

The Gladue Report Coordinator plays a pivotal role in the facilitation and management of Gladue Report requests at Aboriginal Legal Services.

This position requires a detail-oriented, organized, and communicative individual who can effectively coordinate with various legal parties, manage documentation, and maintain schedules for the Gladue Writer Program.

This Position is unionized.


Duties and responsibilities

Request Processing:

• Receive and process all incoming Gladue Report requests promptly and efficiently;
• Ensure completeness of documentation, liaising with Defence Counsel, Crown Attorney, or other courtparties to collect any outstanding materials;

Client Communication:

• Contact clients to confirm contact information and their availability throughout the Gladue Report process;
• Provide clear, accurate, and timely responses to inquiries from clients, lawyers, and other stakeholdersabout the Gladue request and writing process;

Coordination and Assignment:

• Collaborate with the Senior Manager, Gladue Writer Program, to assign all requests for Gladue Reports;
• Maintain and update the Gladue Master Calendar in Outlook with client names, court dates, and otherrelevant information;

File Management:

• Create and manage files in the Gladue Case Management System for each assigned case;
• Gather and manage consents for the release of Gladue Reports as requested;
• Administrative Support:
• Attend and actively participate in training sessions and program meetings as necessary;
• Provide comprehensive administrative support to ALS management and the administrative team, asrequested and needed;
• Demonstrate flexibility to undertake various administrative roles, especially during staff absences or leavesof absence, ensuring smooth and continuous operation;
• Ensure compliance with ALS policies and legal standards in all activities and maintain a collaborative andsupportive approach to work within the team;
• Other duties as assigned;

Qualifications

• A degree or diploma in a relevant field (e.g., legal, social work, administration) or the equivalent of relevant experience.
• Prior experience in a legal or administrative role, especially within a legal services environment, is highlydesirable.
• Ability to handle sensitive information with discretion and confidentiality.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite, particularly Outlook.
• Flexibility to attend meetings, or training sessions as required.
• Ability to work with a wide range of individuals.
• Ability to work independently and manage a regular caseload of clients.

Job Types:
Full-time, Fixed term contract

Contract length: 24 months


Salary:
$49,000.00-$51,000.00 per year


Benefits:

• Dental care
• Extended health care
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):
Do you self-identify as Indigenous?


Experience:

• Administrative: 1 year (preferred)

Ability to Commute:

• Toronto, ON M5B 1M4 (required)

Work Location:
Hybrid remote in Toronto, ON M5B 1M4