Shopper Insights Client Lead - Toronto - dunnhumby

    dunnhumby
    dunnhumby Toronto

    2 weeks ago

    Full time
    Description

    dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

    dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca‑Cola, Nestlé, Unilever and Metro.

    Join Dunnhumby and help shape the future of retail

    As a Shopper Insights Client Lead, you'll partner with a top national retailer and leading CPG brands to deliver strategies that drive customer loyalty and sustainable growth.

    As a trusted advisor, you will:

    • Build strong relationships with CPG stakeholders and the retailer.
    • Train clients to uncover shopper insights that support development and execution of their Customer‑First business plans to deliver measurable ROI.
    • Become an expert at translating customer insights into actionable recommendations that improve the shopping experience.
    • Champion Customer‑First strategies across merchandising and category planning.
    • Leverage dunnhumby's industry‑leading tools and data platform to guide decision‑making.

    What We're Looking For

    • Bachelor's degree in business, marketing, analytics, or a related field.
    • 3–4 years in CPG, Insights Provider, or Retailer merchandising department roles.
    • Strong client‑facing and stakeholder management skills.
    • Knowledge of customer insights and consultative selling.
    • Familiarity with category management and assortment analytics.
    • Skilled in storytelling and relationship building, with a passion for collaboration and detail.

    What You Can Expect From Us

    We'll defy your expectations cakes with a comprehensive rewards package, flexible working hours, your birthday off, cutting‑edge technology, and a nimble, small‑business feel.

    Flexible Working

    At dunnhumby, we value and respect difference and are committed to building an inclusive culture where you can balance a successful career with commitments and interests outside of work. We are open to discussing flexible options during the hiring process.

    Diversity & Inclusion

    We live diversity and inclusion daily, with active employee networks supporting a culture where everyone can shine. We do not discriminate on the basis of any protected group status under applicable law.


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