Analyst, IT Support Services - Toronto, Canada - Bacardi

Bacardi
Bacardi
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
YOUR OPPORTUNITY-
Responsibilities:
  • RESPONSIBILITIES
  • WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
  • Responsible for supporting and troubleshooting LAN, wireless
  • Provide hardware set up and support for desktops, laptops, Apple iPhone iPad, as well as other related technical office equipment such as conference and meeting room equipment, printers, Cisco switches, etc.
  • Provide ad hoc technical support to sites and offices across Bacardi Canada
  • Supporting business related websites and technology, as well as asset and equipment management.
  • Responsible for budget and cost centre management, also working with procurement on equipment contracts and requests for proposals.
  • Additional duties as required including setup/troubleshoot Honeywell barcode scanners, Zebra printers, Meraki cameras
Skills and Experience

  • THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
  • Ideally 35 years in a similar role supporting multiple users in a fastpaced environment.
  • Exceptional communication and interpersonal skills including customer focus, listening, and training on technical equipment.
  • Attention to detail and quick response time.
  • Post-Secondary degree in Technology preferred.
  • Ability to manage and prioritize multiple activities simultaneously in a fastpaced, continuously changing and often ambiguous environment.
  • Vehicle preferred for local offsite support
  • Local and national travel may be required as needed. Must be adaptable to provide support in various time zones


  • PERSONAL QUALITIES

  • SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR
  • You're highly organized and dependable, can work equally well with a team or by yourself to reach a collective goal.
  • You are adaptable and able to respond quickly.
  • You are customer service oriented with a high attention to detail.
Our culture


We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do.

But what does this mean?

  • Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
  • Family; We treat each other, and our communities, like Family. Always.
  • Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it's our own. We do the right thing for the business and we all take accountability for our work.
When you join Bacardi, you become part of our family and gain more than just a job.

  • Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity.

Diversity is core to our business:

by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth.

The duties and responsibilities described in the role profile might not be a comprehensive list._

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