Team Administrator, Wfc2 Operations - Vancouver, Canada - Vancouver Whitecaps FC

Vancouver Whitecaps FC

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Team Administrator, WFC2 Operations & Administration

Location:
National Soccer Development Centre (3065 Wesbrook Mall, Vancouver BC)

Terms:
Full-time, Permanent

Reports to:
Manager, Team Operations & Administration

Vancouver Whitecaps FC is looking for a new team member to join our Whitecaps FC2 team in the position of
Team Administrator, WFC2 Operations & Administration.**The Team Administrator, WFC2 Operations & Administration will be responsible for the provision of effective, timely operational and administrative leadership of the daily operations for the WFC2 MLS Next Pro Team, while supporting and upholding the overall club culture and objectives.

Specific Job Duties include, but are not limited to:
Team Travel

Coordinate all team travel and away match requirements including flights, hotel, ground transportation, meals, airport parking, perdiem, MD1 training and ticket requests
Provide staff and players with all relevant travel information prior to departure and during travel
Travel with WFC2 team for all away matches as required and act as primary contact on the ground for airline, hotel, bus company and home team
Collect and process all invoices from key travel stakeholders including airlines, hotels, ground transportation companies

Match Day Requirements

Ensure that all match day league standards and requirements are executed
Coordinate game day logistics with the events team and designated team staff including parking, tickets, etc
Work with Head Coach to complete and submit match day roster via DMR platform
Direct contact for all away team requests including MD1 training, tickets, accreditations, etc.
Prepare visiting team packages

Player Housing

Work with Manager, Team Operations & Administration to source and manage the housing inventory for WFC2 players
Serve as a liaison between the players and property management/landlord
Work with players and property management/landlord to ensure the following are managed:
Move in/out coordination
Lease, deposit and rent is appropriately invoiced and reconciled

Team Communications

Construct and communicate daily and weekly team schedules and travel itineraries to staff, players and UBC facility staff
Coordinate and communicate all player movement for training and match days across Academy, WFC2 & 1st Team
Ensure pre/post training meals are scheduled and organized

Player Onboarding

Lead the immigration process for obtaining player visas, work permits, eTA's, ESTA's, etc and work as primary liaison for correspondences with Lawyers and Player
Act as primary contact and assist in all player relocation items including flights, accommodation, vehicle, logistics, expenses
Coordinate and process confidential personnel information with HR department including SIN, banking, etc.
Assist player in completing mandatory league compliance training and Safe Sport courses

Player Registration

Assist with the registration process for all players and team staff on an annual ongoing basis via MLSNP registration portal and Canada Connect

Player Care & Services

Provide support and care for players upon arrival into market and as needed
Coordinate appropriate arrangements for any trialists
Flights, accommodation, transportation, per diem, itinerary/welcome package
Act as a point of contact for all player needs and requests
Coordinate and process all reimbursements/expense claims on behalf of players
Coordinate and process all insurance claims on behalf of players
Act as player liaison for appearances and community initiatives where necessary
Administrative tasks such as:
Collecting and organizing player information
Financial reporting, bookkeeping, record keeping

Qualifications/Experience:

Minimum two (2) years in a similar role, in an fastpaced, dynamic environment
Postsecondary degree in Business Administration or Sport Management is preferred
Proven organizational skills, with highly accurate attention to detail
Strong initiative, with demonstrated problemsolving and sound decisionmaking skills
Outstanding communication and people skills, with the ability to interface effectively with all business functions throughout the Club
Exceptional verbal/written communication and presentation skills
Effective listener, with the ability to build strong internal and external relationships at all levels
Demonstrated experience in generating written reports.
High degree of personal integrity, with the ability to practice a high level of confidentiality and discretion
Ability to be highly effective working independently as well as collaboratively within a strong team environment
Ability to manage and appropriately prioritize a large workload effectively and efficiently
Flexibility to adapt to frequently changing, fastpaced work environments while managing shifting deadlines, and changing initiatives
Must have a clean and valid drivers l