Implementation Lead, Essential Care Partner Support - Toronto, Canada - Ontario Caregiver Organization

Description

French version follows.

Job Posting:
Implementation Lead, Essential Care Partner Support Hub

Multiple positions available:
Working knowledge of Long-Term Care, Primary Care and/or Home and Community Care

One year contract with possible extension

Work from home-based office in Ontario, travel is required across Ontario, with frequent meetings in Toronto

Ability to speak and write in French is an asset

The Ontario Caregiver Organization (OCO) exists to improve the lives of Ontario's estimated 4 million caregivers; ordinary people who provide physical and/ or emotional support to a family member, partner, friend, or neighbour.

OCO provides caregivers with one point of access to information, services and supports that empower and help enable caregivers to be successful in their role.

OCO works in collaboration with caregivers, health care providers and other organizations to address the challenges that caregivers face so that all caregivers - regardless of age, condition, or geographic location - have access to the support they need.

Come join our growing team

This role represents an exciting opportunity to be part of a growing team that aims to have a big impact on the caregiver experience in Ontario.

The Essential Care Partner Support Hub is an OCO-led team and initiative dedicated to growing system and organizational capacity to implement essential caregiver (care partner) programs and leading practices across the healthcare system in Ontario.

Reporting to the Manager, Essential Care Partner Support Hub, the Implementation Lead will be part of a team that drives transformative change in how caregivers are recognized, supported and included as part of the care team in health care settings across Ontario.

The Implementation Lead is responsible for working with healthcare organizations to support the successful implementation of Essential Care Partner programs, policies and leading practices within assigned sectors/organizations, with a focus on long-term care homes, primary care, Ontario Health Teams (OHTs) and/or home and community care.

Key Responsibilities:

• Conduct direct outreach and engagement with organizations to increase recognition of the essential role of caregivers and need for and importance of caregiver inclusion
• Provide coaching and guidance to assigned organizations regarding the implementation and quality improvement of essential care partner programs, policies and leading practices
• Collaborate with organizations and caregivers on solutions to implementation barriers or risks
• Identify, develop, and share resources, tools and adaptable templates to facilitate the implementation and quality improvement of essential care partner programs, policies and practices
• Develop targeted communications, including presentations and briefing notes
• Build key relationships and collaborations to support provincewide and crosssector growth of essential care partner programs and practices
• Support knowledge exchange and health care team education initiatives
• Identify and develop strategies to address organizational and health system needs and knowledge gaps
• Engage organizations and individuals to act as champions
• Facilitate collaboration across organizations to address gaps, spread leading practices, and minimize duplication
• Facilitate workshops and working groups with caregivers and partnered organizations
• Facilitate and participate in meetings, presentations, events, and webinars to promote cross

- sector collaboration

• Represent the OCO at consultation tables, networks and meetings
• Contribute content to webbased hub to enable easy access to resources
• Complete data management and reporting requirements
• Participate in evaluation activities
• Gather data for internal and external reporting and tracking purposes
• Contribute to reporting on a scheduled and asneeded basis
• Other duties as assigned

Qualifications:

• Minimum 5 years of relevant work experience
• Experience working within the health care sector (experience working with or within a longterm care home, primary care, OHT, home and community care setting)
• Knowledge of the Ontario health care system and how it is evolving
• Proven ability to secure buyin and inspire change
• High comfort level and confidence working with a diverse range of communities, stakeholders, and decisionmakers
• Goaloriented, with a track record of delivering measurable impact and results
• Selfstarter and innovative thinker with strong problemsolving skills
• Exceptional communication skills, both written and verbal
• Experience working in a coaching or consultative capacity is an asset
• Excel at facilitation of workshops, focus groups, network meetings and outreach
• Experience involving the engagement of people with lived experience, ideally including co

- design of initiatives or resources is an asset

• Knowledge of caregiver needs, the role of caregivers in the health care system, and/or experience as a caregiver is an