Program Coordinator and Facilitator, Propel - Vancouver, Canada - The Salvation Army Illuminate

Description

The Program Coordinator and Facilitator provides oversight, supervision, direction, and facilitation of in person and digital training, education, mental health support groups, addictions, employment, immigration, fine arts, and technical skill development for Survivors of human trafficking in Canada of all genders.

• Responsible to model positive behaviours & boundaries to clients and contribute to the mission and goals of the Salvation Army Illuminate.
• Participate in training, meetings, case management development, administrative system orientations as required
• Operate within a rotating on call schedule for emergencies within team for staff and/or program related emergencies
• Develop, implement, and evaluate daily prosocial activities, lesson plans, group sessions, book studies, and more in topics such as mental wellness, addictions, recovery and rehabilitation life and living skills sessions in house and in the community, utilizing best practice evidence based models, including the accompaniment of clients in the community to activities and events, and local travel to events
• Implement existing courses and programming, build community relationships and discounted access to services, coordinate with community partners in service access and delivery
• Supervise all mental health, addictions, fine arts, and life & living skills programming for Illuminate program clients, reporting to the Manager, Anti-Human Trafficking Programs, and in collaboration with other supervisory team members where relevant
• Complete complex reporting, statistical evaluation, and oversee program budget, reporting to Manager on outcomes & funder requirements, attend funding related events & share program outcomes
• Conduct interviews, hire, and provide orientations for departmental staff, conduct investigations & progressive discipline, and termination where relevant. Maintain confidential staff files & uphold all policies and procedures. May assist with support at additional program sites where required.
• Delegate & coordinate completion of tasks to Staff as per their job descriptions, provide accountability & performance evaluation on an ongoing basis, including oversight of lived experience employment placements
• Participate in recruiting, orientating, training, scheduling, and evaluating volunteers and practicum students for programming
• Oversee financial resources of the department, including petty cash, visa reconciliations, and any other resources determined for program delivery
• Development of administrative frameworks and best practices for program delivery, including new and innovative approaches to digital programming, teaching to learning styles & using creative multimodal approaches
• Provide accompaniment by vehicle, ferry, plane, or public forms of transit for program participants where required for programming, supply purchasing, attending events
• Utilise knowledge of issues pertaining to ADL's, Person-EnvironmentOccupation Model, occupational therapy, human trafficking & exploitation, rehabilitation, immigration, decolonizing praxis, fine arts, lived experience inclusion, domestic violence/abuse, mental health, addictions, homelessness, employment, education, racial justice & equity, financial inclusion, and internal policies and procedures to develop program materials and partnerships
• Conduct psychosocial client assessments, oversee the implementation of staff activities & case work, conduct case note audits for program staff team
• Ensure the implementation of the Case Management System/Freedom Model as it relates to development, activities, and education, including case notes, activity reports, therapeutic approaches & intervention
• Provide statistical and evaluative information to management on a monthly basis
• Seek community donations and inkind support for programming, develop relationships with external stakeholders, participate in community based events & represent organization as per Director's request
• Complete ongoing facilitation training related to staff training, programming, and therapeutic approaches as required, provide training to other team members and mentoring for lived experience employment placements
• Ensure that program procedures are maintained, develop relevant policies and present to Management, learning guides, and facilitator materials where required
• Testrun programming and utilize learning lab techniques to refine project concepts, materials, and delivery
• Ongoing