Dental Receptionist - London, Canada - Wonderland Family Dentistry

Wonderland Family Dentistry
Wonderland Family Dentistry
Verified Company
London, Canada

6 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
'''Overview'''

We are seeking a highly organized and detail-oriented Dental Receptionist to join our team.

As a Dental Receptionist, you will be responsible for providing exceptional customer service to patients and ensuring the smooth operation of the dental office.

This is a vital role in our practice, as you will be the first point of contact for patients and play a key role in maintaining patient satisfaction.

'''Responsibilities'''

  • Greet and welcome patients as they arrive at the dental office
  • Schedule and confirm appointments using electronic medical records system
  • Answer phone calls and address patient inquiries or concerns
  • Collect and update patient information, including medical history and insurance details
  • Verify insurance coverage and process insurance claims
  • Assist with billing and payment processing
  • Maintain cleanliness and organization of the front desk area
  • Coordinate with dental staff to ensure efficient patient flow
  • Handle patient checkin and checkout procedures
  • Provide excellent customer service to all patients
'''Qualifications'''

  • Previous experience working in a medical or dental office setting preferred
  • Proficient in using electronic records systems and Tracker an asset
  • Strong administrative skills, including data entry and record keeping
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Detailoriented with strong organizational skills
  • Familiarity with phone systems and handling phone calls professionally
Join our team as a Dental Receptionist and contribute to providing exceptional dental care to our patients. We offer competitive compensation, opportunities for professional growth, and a supportive work environment.


Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Overtime pay
  • Retention bonus

Education:


  • DCS / DEC (preferred)

Experience:


  • Dental receptionist: 1 year (required)

Work Location:
In person

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