Dental Receptionist - London, Canada - Wonderland Family Dentistry
![Wonderland Family Dentistry](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
6 days ago
Description
'''Overview'''We are seeking a highly organized and detail-oriented Dental Receptionist to join our team.
As a Dental Receptionist, you will be responsible for providing exceptional customer service to patients and ensuring the smooth operation of the dental office.
This is a vital role in our practice, as you will be the first point of contact for patients and play a key role in maintaining patient satisfaction.
'''Responsibilities'''- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm appointments using electronic medical records system
- Answer phone calls and address patient inquiries or concerns
- Collect and update patient information, including medical history and insurance details
- Verify insurance coverage and process insurance claims
- Assist with billing and payment processing
- Maintain cleanliness and organization of the front desk area
- Coordinate with dental staff to ensure efficient patient flow
- Handle patient checkin and checkout procedures
- Provide excellent customer service to all patients
- Previous experience working in a medical or dental office setting preferred
- Proficient in using electronic records systems and Tracker an asset
- Strong administrative skills, including data entry and record keeping
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Detailoriented with strong organizational skills
- Familiarity with phone systems and handling phone calls professionally
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Onsite parking
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
- Retention bonus
Education:
- DCS / DEC (preferred)
Experience:
- Dental receptionist: 1 year (required)
Work Location:
In person
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