Technical Parts Sales Advisor - Surrey, Canada - Raven Supply LTD

Description

About Us:

Raven Hydronic Supply is a leading provider of high-quality hydronic heating and plumbing supplies.

With a commitment to excellence and customer satisfaction, we pride ourselves on delivering innovative solutions to meet the diverse needs of our clients.

We are currently seeking a dynamic and experienced Technical Parts Sales Representative to join our team in Surrey, BC.


Responsibilities:

-
Technical Expertise: Utilize in-depth technical knowledge to assist customers in identifying and selecting the right parts for their hydronic heating and plumbing systems.
-
Sales: Actively engage with customers, both in person and over the phone, to understand their requirements and provide tailored product recommendations. Meet and exceed sales targets.
-
Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the sales process.
-
Product Knowledge: Stay informed about the latest products, industry trends, and advancements to effectively communicate features and benefits to customers.
-
Logistics Coordination: Collaborate with the logistics team to ensure timely and accurate delivery of parts. Track and manage inventory levels to prevent stockouts.
-
Documentation: Maintain accurate and up-to-date records of sales transactions, customer interactions, and inventory levels using company systems and software.
-
Collaboration: Work closely with the sales team, technical support, and other departments to facilitate seamless communication and enhance overall customer experience.


Requirements:

• Minimum of 2 years of experience in a technical parts sales role.
• Strong technical background in hydronic heating and plumbing systems.
• Proven track record of meeting and exceeding sales targets.
• Excellent customer service and interpersonal skills.
• Logistics experience, including inventory management and coordination with shipping and receiving.
• Effective communication skills, both written and verbal.
• Ability to work independently and as part of a collaborative team.
• Proficiency in relevant software and systems.

Benefits:

• Competitive salary and commission structure.
• Health and dental benefits package.
• Opportunities for professional development and advancement.

Raven Hydronic Supply is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


Salary:
$45,765.48-$60,920.93 per year


Benefits:

• Casual dress
• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• Paid time off
• Profit sharing
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

Technical Sales: 2 years (required)

• Logistics: 2 years (preferred)

Ability to Commute:

• Surrey, BC V3W 5B9 (required)

Ability to Relocate:

• Surrey, BC V3W 5B9: Relocate before starting work (required)

Work Location:
In person