Benefits Administrator - Toronto, Canada - Manulife

Manulife

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement
Hybrid

The Benefits Administrator is a member of the Global Health and Wellness Team, focused on work in Canada and the US, and reports to the Manager of US Benefits Operations.

This role requires strong foundation in process management and customer service.

The Benefits Administrator must have the ability to research issues, work with large amounts of data, and maintain process accuracy.

A great fit to the team is adaptable, able solve problems, and comfortable working with plan participants as needed.

What we bring:

A bold ambition and set of goals to drive transformation in our industry.
A mission for "Decisions made easier. Lives made better."
A leadership team dedicated to your growth and success.
Our best. Every day.

Responsibilities:

Responsible for daytoday processes to support the Canadian and/or US benefit programs.
Review and resolve or triage member inquiries regarding enrollment and coverage.
Coordinate with outsourced benefits administration vendor to ensure member issues are addressed properly.
Point of contact for payrollrelated inquiries and adjustments.
Process invoices for payments, and audit records to ensure accuracy.
Initiate weekly funding wires to facilitate timely deposit of employee contributions.
Complete data reports to meet compliance requests and vendor processes.
Consolidate annual pay data for workers' compensation and create summaries required for insurance vendor.
File quarterly workers' compensation with state agencies to ensure timely payments.
Develop annual benefits base rate for Canada and US from established reports and compensation definition.
Participate in testing of process improvements and new implementations before launch.
Manage logistics for benefits meetings and events.
Support adhoc benefits projects as part of the Global Health and Wellness Team.

Qualifications:

Required:

Process management and relationship skills.

Preferred:

2+ years of experience in benefits administration.
Project management experience.
Experience with Workday and ADP reporting.

**#LI-Hybrid

***:
About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion).

We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

Salary & Benefits
The annual base salary for this role is listed below.

Primary Location
Toronto, Ontario

Salary range is expected to be between
$60,000.00 CAD - $100,000.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short