Computer Aided Applications Specialist - Mississauga, Canada - SNC-Lavalin

SNC-Lavalin

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why join us?
SNC-Lavalin provides cutting-edge engineering, procurement, construction and financing solutions to projects in more than 100 countries around the world.

From the Canadian Arctic to the Southern African region and Australasia, our multicultural workforce is driven by a fierce pride in their work and a pioneering vision.

SNC-Lavalin is truly a global leader in its field and has been chosen to design and build some of the most prestigious projects in the world.

Candu Energy Inc. is a leading full-service nuclear technology company providing nuclear power reactors and nuclear products and services to customers worldwide.

Our 1,400 highly skilled employees design and deliver state-of-the-art CANDU reactors, carry out life extension projects, provide plant life management programs and tools, and offer operation and maintenance services for existing nuclear power stations.

Position Summary:

The Computer Aided Applications Specialist role supports 2D /3D CAD Tools interoperability with regards to the following packages: Tekla, Revit and Smart Plant.

How will you contribute to the team?

Provide technical support for Steel /Concrete / precast roles of Tekla Structures.
Interface with new customers for product overview, installation support & implement them for their project requirement.
Diagnose, troubleshoot, and resolve issues by questioning customers in a detailed fashion to understand the root cause of issues.
Ensure proper logging & tracking of all queries through a centralized support channel.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal support staff.
Participate in software certification, UAT testing RFC and delivery processes, ensure issues are communicated to developers and software vendors as needed.
Maintain Tekla borders and security identifiers.
Resolve software installation issues.
Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions.
Train users as needed in supported software use, e.g. creates raster's, converts files to different image formats.
Support and maintain the Engineering Tools development and certification servers.
Liaise with Developers and Chief Designer to define and implement enhancements.

What will you contribute?

College Diploma or Engineering Degree specialized in IT technology and software programming from an accredited institution or a Civil College Diploma/Degree with a minimum of five years of relevant experience.
Ability to investigate, assess and resolve issues associated with hardware and software problems.
Good verbal, written, organizational and presentation skills.
Ability to effectively interface with staff, project management team, and internal clients.
Demonstrate initiative and resultsoriented performance.
2 to 3 years of experience in Structure detailing / Designing / Technical Customer support and several year's experience in Tekla Structures, with Steel detailing / design background.
Ability to document all work results.
Ability to collaborate and communicate fluently.
Utilize good analytical and problem solving skills.
Selfmotivated; ability to work independently but in a team environment.
Effective time management skills and high level of responsiveness.
Adequate knowledge in computer various operating systems, Network, fire wall, licensing, hardware functionalities, etc.

What we offer at SNC-Lavalin:

At SNC-Lavalin, you will enjoy competitive compensation, a safe and healthy work environment, and a full range of benefits (ie: group insurance, retirement savings plan, share purchase plan, continuing education program, etc.).

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The masculine gender is used only to simplify the wording._

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about SNC-Lavalin's accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

At SNC-Lavalin, we seek to hire individuals with diverse characteristics, backgrounds and perspectives.

We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

SNC-Lavalin cares about your privacy.

SNC-Lavalin and other subsidiary or affiliated companies of SNC-Lavalin (referred to throughout as "SNC-Lavalin") are committed to protecting your privacy.

Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

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