Deal Desk Coordinator - Ottawa, Canada - Solace Corporation

Solace Corporation
Solace Corporation
Verified Company
Ottawa, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Harnessing the Power of Data, Together.

The world's leading enterprises are using Solace's event streaming and management platform to transform their organizations by harnessing the power of events.


The more quickly an enterprise can get information about events to where it needs to be, the more effectively a business can react to opportunities and improve the customer experience.

That's where an event broker (modern messaging-oriented-middleware) comes in.

Help Us, Help Them, Help You.

By joining our first-class team, you will be helping leading enterprises, including common household brands we all know and love, reach their full potential in this real-time, digital world.


The next time you drive a luxury vehicle, do some online banking, fly in a plane, or order some furniture online, you could be getting a better experience as a direct result of our technology, and your hard work.

Wouldn't that be great?

Overview*
In This Role, You Will.

  • Coordinate the intake and completion of customergenerated requests for proposals (RFPs), requests for information (RFIs), security and vendor questionnaires, and work with a team of colleagues to provide accurate, timely responses.
  • Review customer orders for Solace products and services and coordinate with the sales, finance, and legal teams to ensure all orders have the correct terms.
  • Assist the field/sales organization during the customer/contracting lifecycle, from LeadtoQuote, ContracttoOrder, BookingtoRenewal/Crosssell/Upsell
  • Ensure and manage data quality in Salesforce for all proposed and closed orders.
  • Build a database of information to simplify Solace's response to customer requests for proposals and other requests for information, as well as to assist with Solace's ISO 27001 annual certification and SOC 2 audit.

What You'll Bring to the Role

  • College degree/diploma in Business Administration
  • Minimum of 5 years of demonstrated work experience in related fields; Software Sales/Software Accounting/Finance/Revenue Recognition/Legal/Sales Planning/Operations or Business Contracting
  • Excellent written and verbal communication skills
  • Appetite for growth and continuous education, learning new technologies, skills and processes with a strong tolerance for change
  • Passion and curiosity in the tech industry, deal desk, and sales operations
  • Peopleoriented and capable of working and communicating with employees at all levels of the company
  • Datadriven mindset, strong analytical skills with demonstrated accuracy and attention to detail
  • Strong preference for working with technology tools to make processes more efficient, such as Salesforce, DocuSign, CPQ / CLM software, and all Microsoft Office tools (Excel, Word, PowerPoint, etc.)
  • Ability to exercise independent judgment and ethical decisionmaking with a mínimal amount of supervision
  • Flexible and open to constant challenge and change within the fastpaced environment of a growing business
  • Ability to work under pressure with strong attention to detail, effectively multitask, and adhere to concurrent deadlines

Why You'll Want to Join Us at Solace

  • We have an awesome team You'll get to work with some of the smartest individuals in the business
  • We believe in worklife balance and believe it's important to love what you do
  • We have adopted a hybrid work model to create an inclusive working environment for everyone
  • Our training programs are topnotch (LinkedIn Learning, Mentorship program, Solace Academy)
  • We like to brag about our stellar customer lineup
  • We are social we like to keep things simple and fun
  • We are one of the topranked employers on Glassdoor
  • We have a sense of humour and make cool videos on cool topics like MITT and this
Not sure you meet all the requirements? We still want to hear from you — we know experience comes in all forms, so don't let that hold you back from applying

We believe that diversity in all of its forms drives innovation and growth, both in business and in life. This is why we strive to create an enriching and safe workplace where you can be who you are. It is only because of you that we can be us.


If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us.


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