Real-Time Workforce Analyst - Cambridge

We are seeking a Workforce Analyst to join our team in Cambridge, ON. As a Workforce Analyst you will be responsible for designing agent schedules to achieve metrics and efficiency targets. · Design agent schedules to achieve metrics and efficiency targets · Monitor inbound conta ...

By joining Reliance as a Workforce Planning Analyst, you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. · ...

+Job summary · We are looking for a Workforce Planning Analyst to become an important team member and provide them with the tools they need to succeed.+M · ...

We are seeking a Workforce Planning Analyst to join our team at Reliance Home Comfort. As a key member of our workforce planning team, you will be responsible for analyzing and forecasting staffing needs across various locations. · Analyze and forecast demand for staffing through ...

Job summary · As the Real-Time Workforce Analyst you will be responsible for effectively providing real-time (intra-day) resource management with the purpose of optimizing staff to achieve business objectives and critical KPI's in a multi-channel environment. · ...

+By joining Reliance as a Workforce Planning Analyst, you'll become an important team member and will be provided with the tools you need to succeed. · +Learn and grow as an important part of a team that cares about Reliance and its customers. · ...

Analyzar en tiempo real (intra-día) recursos humanos para optimizar el personal para lograr objetivos comerciales críticos e indicadores clave en un entorno multicanal. · ...

+The Workforce Analyst will play a critical role in optimizing operational performance through accurate forecasting and resource planning. · +Develop and maintain daily claims forecasts using multi-day work item methodologies, including backlog inventory and service level projec ...

The Director, Workforce Planning (WFP) leads Reliance's enterprise planning, scheduling and real-time optimization engine across Service PM and Install to match demand with capacity every day reduce Cost-to-Serve / Cost per Call (CPC) improve First Call Resolution and One-and-Don ...

The Director, Workforce Planning (WFP) leads Reliance's enterprise planning, scheduling, and real‑time optimization engine across Service, PM, · & Install.The objective is to match demand with capacity every day, · & reduce Cost‑to‑Serve / Cost per Call (CPC), improve First Call ...

We are seeking an Account Executive to join our team in Ontario. · This role has overall accountability for client service and satisfaction within assigned block.As an Account Executive, you will manage an assigned block of business with relation to the performance of the program ...

We are seeking an Account Executive to join our team in Ontario. · This role has overall accountability for client service and satisfaction within assigned block.As an Account Executive, you will manage an assigned block of business with relation to the performance of the program ...

The Operations Excellence Specialist plays a pivotal role in supporting the Workforce Management function within the Claims department. · CIP/FCIP/CRM designation preferred · ...

The Director Workforce Planning leads Reliances enterprise planning scheduling and real-time optimization engine across Service PM Install.The objective is to match demand with capacity every day reduce Cost-to-Serve/Cost per Call CPC improve First Call Resolution One-and-Done mi ...

We are looking for a System Analyst to join our team. The successful candidate will be responsible for delivering high quality and timely assistance to our clients by adhering to F12's policies and procedures. · ...

We are looking for an Analyst to join our Procurement team. As an Analyst, you will be responsible for reviewing vendor statements and performing reconciliations.This posting is for an existing vacancy. · ...

The Engineering Analyst is responsible for performing Structural qualification of nuclear components including steam generators, heat exchangers, process vessels and piping assemblies and/or performing thermal-hydraulic analysis of heat exchanger equipment including steam generat ...

The Project Analyst will play a key role in the evolution of the Project Delivery Unit (PDU) as we continue to drive best project practices and seek to improve the effectiveness and accountability of managing a growing project portfolio of cross-functional projects and key strate ...

Join ATS Industrial Automation as a Jr. Financial Analyst where you'll support core accounting and financial reporting activities that keep our operations running with precision. · ...

The Region of Waterloo is a thriving community committed to fostering opportunities for current and future generations. Students work in laboratories preparing media reagents solutions sterilizing equipment performing routine maintenance on analytical instruments assisting analys ...