Supervisor, Dental Services - Hamilton, Canada - City of Hamilton

City of Hamilton

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the City of Hamilton

Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

JOB POSTING
JOB ID #: 20298

Supervisor, Dental Services
Healthy & Safe Communities
Medical Officer o Health
110 King St. W.

NUMBER OF VACANCIES:
1 Full-Time Regular

UNION/NON-

UNION:
Non Union Mgmt Professional

HOURS Of

WORK:
35.00 per week

GRADE:
SALARY/

HOUR:
$ $59.242 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/

LENGTH:
Full-Time Regular

Job Description ID #:
A10610

Vaccine Verification - As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

SUMMARY OF DUTIES

Reporting to the Manager, Dental Services this position is responsible for functional and administrative supervision and support of service delivery of dental services.

Also responsible for providing information on Public Health Section Dental Services Programs.

GENERAL DUTIES
Provides day-to-day supervision of program staff to ensure efficient and effective service to internal and external stakeholders.

Responsible for the performance management of staff including motivation, supervision, interviewing, hiring, orientation, training, scheduling, progressive discipline, coaching, performance evaluations, attendance management and appropriate handling of confidential matters.

Monitors the operations within responsible program areas to ensure safety; service quality; and cost-effective and timely delivery of services, while adhering to the Ministry of Health, Regulatory College Standards of Practice, Public Health Services Guidelines and Protocols.

Monitors inventory relevant to operations and works with the Manager, Dental Program to support procurement, appropriate ordering, and cost-consciousness.

Provides guidance to staff for required Policies and Procedures. Contributes to development and ongoing maintenance of these documents as they relate to the responsible program areas.

Provides support to the Manager, Dental Services to identify emerging program and service trends for operational planning purposes.

Provides input to the Manager, Dental Services for the purposes of budget planning.

Receives and resolves escalated complaints. Responds to inquiries from general public, service providers, other stakeholders and departments as required.

Participates in public health emergency situations and outbreaks as required.

Required to work during labour disputes or other work stoppages and to perform a variety of added duties during these events.

Participates in ongoing professional development.

Assesses and interprets legislative changes; recommends and implements new and/or updated work methods. Prepares and implements new policies/procedures and updates existing policies/procedures as required.

Develops and implements ongoing training to ensure staff maintain up to date knowledge of amendments to existing legislation and divisional policies and procedures.

Assists in developing program goals, workplans and objectives by participating in strategic and operational planning sessions. Considers alignment with provincial mandate, City of Hamilton and Public Health Services strategic directions and priorities.

Prepares reports and presentations on activities and results relating to the Program, includes metric development, dashboards and analysis.

Ensures operational expenditures are within approved budget; makes recommendations in terms of capital and operating budget requirements.

Participates in evidence-informed decision-making and promotes the utilization of appropriate evidence in decision-making.

Ensures that employees are provided with and use the appropriate equipment, materials and/or procedures required to perform the assigned duties.

Ensures that all employees perform work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures.

Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies and procedures.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Ha