Branch Operations Assistant - Collingwood, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Collingwood, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Branch Operations Assistant

What is the Opportunity?
The role is provides Branch Operations support to DS clients, Branch Management Team, Investment Advisors and Investment Advisor Associates.

This role ensures the branch is following procedures as outlined in the Internal Controls policies as well as regulatory requirements.

What will you do?

Responsible for processing all branch cash transactions, including cheques, Bankwires and for processing physical securities
Ensure Branch and Cage reports are prepared, reviewed (where assigned), distributed and/or presented to Branch Management for review.
Manage the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls
Account opening approvals, this includes reviewing documentation and scanning forms into the documentation workflow system, pulling documentation for branch staff as needed
Reception answering phones and greeting clients
Support branch management team with administrative functions: order management of the office supplies; boardroom scheduling, providing support to Branch Administrators when needed, assisting in ordering lunch for branch presentations, support with premises management
Assist with special branch projects for the teams including regulatory projects & firmlead initiatives
Coordinate with Advisor/Branch for any client events, manage invitations & logistics & event execution
Learn the administration aspects of the Associate role (account opening, forms, trading & reports) at a basic level
Cover Associate vacations

What do you need to succeed?

Must-have

High quality time management and organization skills
Demonstrated skills in providing worldclass client service that will come across as professional, warm, and friendly to our clients
Exceptional verbal and written communication skills in

Nice to have

Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team

Job Summary

Address:

COLLINGWOOD, Ontario, Canada

City:

CAN-ON-COLLINGWOOD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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