Inside Sales Representative - Montréal, Canada - Shawcor

Shawcor

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Mattr

***: This position coordinates all sales activities for the Eastern Canada market segment. Taking direction from the Country Sales Manager, the primary function of the role is the management of key customer order fulfillment activities.

DUTIES:

Inside Sales
i. Manage all order fulfillment activities for Connection Technologies key customers for ShawFlex product brands
ii. Analyze customer requirements and prepare quotations based on current market conditions, product type, past market history, technical capabilities and the geographical market segment strategy
iii. Working closely with Regional Managers proactively target and develop new business and markets to build ShawFlex market share in Canada
iv. Initiate cost requests and order expedites if required to ensure on time completion
v. Track quotation trends and order success rates
Marketing Support
i. Provide input to management to ensure proper strategic market direction and identify obstacles, competitive products and pricing to determine our market competitiveness
ii. Execute channel management and promotional programs designed by management
iii. Gather and monitor potentially useful information for opportunities from any/all available sources
iv. Prepare and manage project bid/tender packages
Customer Service
v. Process purchase orders from customers into ERP system while managing order lead time requirements
vi. Facilitate customer requests and orders through Product engineering and production if required
vii. Review requests for warranty, return goods, credits and debits, customer complaints and forward to Country Manager for approval
viii. Accurately invoice customers for all shipments that have been made as required
ix. Review and approve freight and brokerage bills
x. Act as a back-up during vacation periods or as required

JOB REQUIREMENTS:

Minimum of High School Education
3 to 5 years of related Sales experienced
Previous experience in Wire & Cable is preferred
Manufacturing experience is preferred
Previous experience using CRM - preferred
Customer Relation Skills
Effective Oral and Written Communication Skills, in both English and French
Computer Literate (Excel, PowerPoint, Word)
Mathematical Aptitude
Technical Aptitude
Organizational Skills
Problem Solving Ability
Interpersonal Skills
Ability to work under pressure
Ability to work independently
Ability to manage time effectively