Service Cashier - Calgary, Canada - Royal Oak Nissan

Description

Royal Oak Nissan is looking for an Automotive Service Cashier to join our team As a cashier, you will be responsible for providing excellent Customer Service, phone etiquette, data entry, and assisting the service advisors as needed.

• Greeting customers
• Answering all incoming calls and assisting customers with service appointments and general questions
• Replying to online inquiries through the website
• Daily data entry
• Follow up calls
• Handle payment transactions
• General RO invoicing
• Create Daily Reports
• Assist Shuttle Drivers with customer pickups
• Adhere to all company policies, procedures, and safety standards.
• Perform other duties as required.

• Excellent customer service skills
• Minimum 1 year experience working in a dealership service department in a similar capacity.
• Previous experience with scheduling in an automotive environment
• Strong organizational skills with the ability to multitask
• Basic knowledge of or ability to understand the mechanics of a vehicle
• Excellent verbal and written communication skills
• Selfmotivated

• Desire to exceed customer expectations
• Strong interpersonal and relationshipbuilding skills
• The ability effectively responds to and meet the needs of a diverse client base
• Computer skills: MS Office