Investment Hub Officer - Calgary, Canada - Foreign, Commonwealth & Development Office

Description

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category 1 Department for Business and Trade roles (DBT) Job Subcategory 1 Department for Business and Trade (DBT) Job Description (Roles and Responsibilities) 1

Main purpose of job:

Be part of the Department for Business and Trade's (DBT) mission to drive more investment between North America and the UK. With a mature, high spending consumer market and an open, liberal economy, world-class talent and a business-friendly regulatory environment, the UK is the leading destination for foreign investment in Europe, and the second highest investment destination in the world. The UK is also the world's sixth largest exporter and the second largest services exporter.
We employ over 150 people across North America, all united by our vision of a future where we champion open and fair global trading that drives growth, creates better jobs and higher wages, and improves living standards in the UK and around the world. We seek talented team members with the passion and drive to help us in our mission to build a global appetite for British goods and services; drive investment; negotiate trade deals and open up markets; improve international trading standards and fight unfair trading practices (see )

This is an exciting opportunity to develop further the special relationship between the UK, Canada, and the US, supporting work at the forefront of international diplomacy to make a real difference globally. You will become part of the newly established and evolving North America Investment Hub with a real opportunity to work with stakeholders to shape how the team supports and services wider foreign direct investment work and our high value investment strategy across the North American network.
The Hub manages a newly launched digital service to provide support for US and Canadian investors interested in expanding their business into the UK, as well as providing leads and business intelligence for the network to drive delivery of foreign direct investment into the UK. You will be responsible for investor support, including engaging with investors and triaging projects via the digital service, as well as lead generation for the North American market.

Roles and responsibilities:

Main duties:

Assess and progress incoming investment projects through the digital service platform and ensure records are updated;

Support team in the proactive management of pipelines ensuring data quality, prioritisation and high performance;

Lead on investment verification processes for hub-led projects;

Regularly monitor the digital service's information ensuring the latest information is up to date;

Identify and proactively reach out to high potential investors to qualify projects by phone, email and social platforms;

Engage and communicate with investors about their investment projects and long-term planning.

Promote tools and automated processes with internal teams to improve lead generation and business intelligence.

Evaluate investment project records to identify trends and adapt outreach strategies;

Keep pace with market trends, initiatives and centres of excellence across the North America network to identify best practices and stories of success;

Support Head of Hub on reporting, forecasting and overviews;

Build relationships with stakeholders providing information on project triaging, project updates and outreach to investors;

Support for engagement forums to collaborate with network teams on designing process, communications and strategy;

Occasional support for Ministerial visits, trade events, campaigns;

Other duties as assigned.

This is a new position offering a fantastic opportunity to influence and shape the new investment hub. Interested parties should be passionate about delivering impact, be innovative, willing to be adaptable and test new ideas to drive high performance across the North America network and ensure UK investment support is fit for the future.

Essential qualifications, skills and experience 1

Essential on arrival:

Demonstrated professional experience in a business development, sales or client focused role.

Excellent time management skills with a proven ability to meet deadlines

Excellent interpersonal skills with a professional and helpful manner

Ability to undertake research and follow market trends to identify new opportunities

Excellent organisational skills and meticulous attention to detail

Excellent verbal and written communication skills

Proficiency in Office 365 and Microsoft Teams

Must be able to attend events outside of office hours and undertake occasional travel within the North America and the UK.

Candidate should hold the legal right to live and work in Canada.

Language requirements:

Language: English

Level of language required: Must be fluent in English, both written and verbal

Desirable qualifications, skills and experience 1

Desirable:

Interest in and knowledge of investment market trends in North America and preferably in the UK

Experience in digital shared service platforms

Required behaviours 1 Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Seeing the Big Picture Application deadline 1 30 April 2024 Grade 1 Executive Officer (EO) Type of Position 1 Full-time, Permanent Working hours per week Region 1 Americas, Caribbean & Overseas Territories Country/Territory 1 Canada Location (City) 1 Calgary, Toronto Type of Post 1 British High Commission Number of vacancies 1 1 Salary Currency 1 CAD Salary 1 $71,460.64 Start Date 1 24 June 2024 Other benefits and conditions of employment 1

Working patterns:

This role is 37.5 hours a week, Monday to Friday. The consulate does not have a long working hours culture. The UK in Canada Network offers an excellent benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.

The British High Commission and its Canada Network of Consulates embraces hybrid working. Flexible working options available upon approval of line manager. The British Consulate's current policy asks staff to work in the office 40-60% of time, with the remainder available to work from home. We are an organization that also recognises the critical value of teamwork, and we embrace and endorse collaboration by ensuring that all staff attend the office flexibly yet regularly.

Learning and development opportunities:

The British High Commission and its Canada Network is committed to all employee's ongoing learning and development needs. We actively encourage learning & development and will develop a specific plan in collaboration with the successful candidate.

The British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.