Dental Receptionist - London, Canada - Fairmont Dental Centre

Description

Fairmont Dental Centre is a well-established and family-oriented general dentistry practice located in central London, Ontario. We've been providing dental services for over 40 years.

We pride ourselves in providing a happy and productive workplace for staff, and provide the best possible treatment for patients so they leave satisfied and smiling.

Responsibilities:

• Greet and welcome patients with a friendly and professional demeanor
• Schedule and confirm appointments using our electronic medical records system
• Answer phone calls and address patient inquiries or concerns
• Manage patient records, ensuring accuracy and confidentiality
• Process insurance claims and verify coverage for patients
• Collect payments and provide financial information to patients
• Maintain a clean and organized front desk area
• Assist with administrative tasks as needed

Skills
To excel in this role, you should possess the following skills:

• Previous experience as a dental receptionist or in a similar administrative role
• Proficiency in using dental office software, such as Tracker or similar systems
• Strong knowledge of medical terminology and procedures
• Excellent communication skills, both verbal and written
• Exceptional customer service abilities with a friendly and professional demeanor
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in managing patient records and insurance claims
• Familiarity with phone systems and ability to handle high call volumes

Job Types:
Full-time, Permanent


Salary:
$23.00-$27.00 per hour


Expected hours:
per week


Benefits:

• Dental care
• Extended health care
• Onsite parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Dental receptionist: 1 year (preferred)

Work Location:
In person