Csr/dispatch/install Coordinator - Vernon, Canada - Air Tech Plumbing, Heating & Cooling

Air Tech Plumbing, Heating & Cooling

Verified Company

Vernon, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Air Tech Plumbing, Heating, Cooling & Green Energy are growing and we are looking for 2 superstars to join our amazing team.

If you are an experienced CSR, Dispatcher or Installation Coordinator, then we want to hear from you._

We want experienced applicants who want the opportunity to prove themselves in a company that recognizes hard work. Our culture and employee happiness will blow you away._
Our employees are the most important part of our growth and we currently have the strongest team and culture within the Industry._

Responsibilities will include, but are not limited to:

Book Service, Maintenance and Estimates through our user-friendly customized scheduling software
Manage service workload to ensure just in time service combined with getting the right tech to the job, as well as providing updates as needed
Follow up on customer requests for service, estimates and membership agreements
Offer our customers personalized products, services and solutions
Processing of payments and other duties to enhance our customers service experience
You have excellent time management, customer service, multitasking and organizational skills
You can effectively communicate with customers and collaborate with team members in a timely manner
Must be able to effectively work alone and juggle multiple priorities

-
Previous scheduling experience within the Industry is a huge asset
-
HVAC or/and Plumbing background/experience is a definite asset
-
Working with Service Titan is a definite asset