Customer Service Representative - Toronto, Canada - Handyman Connection of Etobicoke, ON

Sophia Lee

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Sophia Lee

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Description
A fast-paced local office of an International Franchise has an opening for a Customer Service Representative.

Our customers love you We have over 60% repeat/referral customer base and seek additional office support for our growing business.

Handyman Connection of Toronto West is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship.


Benefits

  • Uncapped Bonuses
  • Work during traditional business hours no nights or weekends
  • Professional office with a friendly touch
  • Excellent training and support
  • Branded apparel available (or business casual attire)

Responsibilities

  • Strong telephone and written communication skills
  • Dedication to excellent customer service
  • Outgoing personality; enjoys working with people
  • Able to manage small business details while working independently
  • Manage time and responsibilities scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Confident with typical office equipment and computer skills especially Microsoft products such as Outlook, Excel, Word, CRM
  • Knowledge of home repair and light remodelling a plus
  • Experience working in a Customer Service Role or Telemarketing Role preferred
**Ready to Learn More?