IT Support - Brampton, Canada - Mandarin Restaurant Franchise Corporation
1 week ago
Description
Mandarin Restaurant, headquartered in Brampton, Ontario, is a legendary franchise chain proudly serving for over 40 years. We celebrate life's special moments and everyday wins with everyone. We do this with high quality food, a warm atmosphere and friendly service for our customers. The chain is comprised of 29 licensed restaurants across Ontario. Each restaurant creates award-winning Canadian and Chinese favorites with every Dine-In, Take-Out and Delivery experience.The headquarters is currently looking to hire
IT Support. We are seeking a passionate and results-driven individual to join our team.
RESPONSIBILITIES
- Provide desktop and laptop support of users relating to all software and hardware at the facility;
- Assist to implement hardware upgrades for Personal Mobility Devices users;
- Provide support for IT infrastructure and network projects;
- Maintain IT equipment inventory, software licenses.
- Provide support all office equipment including printers, copiers;
- Create and maintain documentations for software installation, configuration and support procedures;
- Develop software for internal use and maintain existing business software;
- Perform problemsolving to identify and resolve computer system and LAN problems;
- Troubleshoot problem areas in a timely and accurate fashion, and provide enduser assistance and training where required;
- Identify solutions for network security; provide Spyware, Adware and, virus protection;
- Responsible for basic troubleshooting of the local office network router and firewall;
- Research, develop and recommend policy guidelines and/or procedures;
- Provide project support for ad hoc and schedule technical projects;
- Perform other related duties as required
QUALIFICATIONS
- Bachelor Degree in Computer studies/Information Technology or related field
- 1 year of experience in Information Technology operations (Fresh graduate will be considered)
- Networking Technologies including: Wireless Networks, VPN, LAN/WAN
knowledge of networking protocols:
DNS, DHCP, TCP/IP.
- Advanced knowledge of Operating systems: Windows 11/10/7, Windows Server iOS, Android
- Productivity Applications: Office 365 including Outlook, Office Applications, Teams, OneDrive, SharePoint
Web Conferencing Technologies:
Zoom, GoToMeeting
- Web: HTML, CSS, JavaScript,.Net framework
- Experience with PC hardware, printer, router, switch.
- Programming Language: C#, VB, PHP, Java, Python
- Database: SQL Server, MySQL
- Excellent verbal and written communication skills
- Ability to work independently as well as to contribute actively to team objectives
- Exceptional customer service delivery skills
- Strong organizational and time management skills
- Ability to integrate sustainability into IT operations
- Ability to maintain confidentiality
- Be accountable and responsible for actions and decisions
- Travel to locations as required
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
Work Location:
In person
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