- A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic, and able to adapt to fast-changing situations
- Experience and confidence using MS Office and other basic IT equipment
- Legally eligible to work in the Country you are applying within and at least 18 years old
- Work life balance (no standard nights/weekends)
- Generous paid time off plans (sick and vacation)
- 12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
- Competitive RRSP Program, with a Company match
- Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
- A quarterly bonus plan program, plus an hourly rate of $20.00
- A bright and inspiring work environment
- Training and development opportunities aligned with great career path opportunities
- A professional workplace community (business casual attire required)
-
Community Relations Associate
Found in: Talent CA C2 - 4 hours ago
The Salvation Army Vancouver, Canada ContractDescription · As part of The Salvation Army Boundless Vancouver team, the Community Relations Associate reports to the Community Relations Coordinator and supports marketing and volunteer management through warm interactions and digital communications strategies. Through engagem ...
-
Associate Director, Content and Communications
Found in: Jooble CA O C2 - 3 days ago
Smart Savvy Vancouver, BC, CanadaAssociate Director, Content and Communications · You're a communications leader with an impressive background in media relations and PR. You stay calm and composed when responding to issues and crises, making sound decisions and strong plans that result in positive, brand-buildi ...
-
Associate Director, Content and Communications
Found in: Jooble CA O C2 - 2 days ago
Smart, Savvy Vancouver, BC, CanadaYou're a communications leader with an impressive background in media relations and PR. You stay calm and composed when responding to issues and crises, making sound decisions and strong plans that result in positive, brand-building outcomes. You're highly attuned to what's going ...
-
Consulting Associate, Strategic Communications
Found in: Talent CA C2 - 3 days ago
ERM Vancouver, Canada Full timeERM leads and contributes to successful projects with the world's leading organizations. This role will support project teams with engagement activities, strategies, research reporting, and in-person or virtual meeting support. This position will focus on projects related to Can ...
-
Community Associate
Found in: Jooble CA O C2 - 2 days ago
Regus Surrey, BC, Canada Full timeCommunity Associate - Maternity Coverage Contract - Up to 12 Months · BC, Surrey · The world of work is commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. We've built the worl ...
-
Community Associate
Found in: Jooble CA O C2 - 2 days ago
High Potential Recruiting Surrey, BC, CanadaThey have a significant impact on the world of charity and raise as much money as they can to benefit society with the aid of tried-and-true methods and committed staff. By bridging their workers' passion and drive, they enable them to pursue careers in sales and marketing while ...
-
Associate Dean, Faculty of Social Sciences and Community Programs
Found in: Talent CA C2 - 3 days ago
Langara College Vancouver, Canada Full timeJob Description: · Located in beautiful Vancouver, B.C., snəw̓eyəɬ leləm̓ Langara College (Langara) provides university, career, and continuing studies education to more than 23,000 students annually. With more than 1,700 courses and 130 programs, Langara College is recognized as ...
-
Community Associate-BC, Surrey
Found in: Talent CA C2 - 2 days ago
IWG plc Surrey, Canada Full timeCommunity Associate · BC, Surrey · The world of work is commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. We've built the world's largest workspace network so that our custo ...
-
Full Time Communications Associate
Found in: Jooble CA O C2 - 2 days ago
JOB BANK CANADA Surrey, BC, Canada Full timeOverview · Languages · English · Education · ~ Secondary (high) school graduation certificate · Experience · 1 year to less than 2 years · Work setting · ~ Business and/or industry · Responsibilities · Tasks · Respond to enquiries from members of the business community ...
-
Graphics Technician
Found in: Indeed CA C2 - 4 days ago
TC Transcontinental Richmond, Canada Full timeCreate value at TC Transcontinental.At TC Transcontinental, we've got it made, and that's because of the expertise of our team. Our flexible packaging plant Transcontinental Flexstar in Richmond, British Columbia is seeking a skilled Graphics Technician to join the fast-paced tea ...
-
Electrical Engineer
Found in: Indeed CA C2 - 2 days ago
Saltworks Technologies Richmond, Canada Full timeSaltworks Technologies (Richmond, BC) is a global technology leader in advanced industrial desalination and lithium refining. Our innovative machines produce clean water from high-strength industrial discharges and refine lithium to support the energy transition. We offer meaning ...
-
Overnight Assistant Manager
Found in: Jooble CA O C2 - 2 days ago
Walmart Canada Corp Richmond, BC, CanadaPosition Summary... · To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. What you'll do... · 1.As a member of the Store Management Team drives profit ...
-
HR Consultant
Found in: Jooble CA O C2 - 3 days ago
Compass Group Richmond, BC, CanadaAs the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. · We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests ...
-
Salesperson Associate
Found in: Jooble CA O C2 - 2 days ago
PetSmart Store Support Group, Inc. Richmond, BC, CanadaRETAIL SALES ASSOCIATE · Working at PetSmart is not a job, it's a community of those who work together for the love of pets. As a PetSmart Sales Associate , you aren't just selling products, you're helping pet parents find the very best solutions for their pets. With your passio ...
-
gouvernante camping
Found in: Jooble CA O C2 - 3 days ago
COMPASS GROUP CANADA Richmond, BC, CanadaThat's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractio ...
-
Loss Prevention Supervisor
Found in: Jooble CA O C2 - 3 days ago
JD Sports / Livestock / Size? Richmond, BC, Canada Full timeDepartment: Retail Stores · Workplace Type: On-site · Job Type: Part-time, Permanent · 00 per hour · J D Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture ...
-
assistant store manager
Found in: Jooble CA O C2 - 1 day ago
JD Sports Richmond, BC, CanadaJD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of ...
-
Un(e) Secrétaire
Found in: Jooble CA O C2 - 3 days ago
OpenRoad Auto Group Richmond, BC, Canada Full timePosition: General Accounting Associate · Status: Full-Time · Dealership: OpenRoad Head Office Richmond · Accounting · Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every tur ...
-
Maintenance Technician
Found in: Jooble CA O C2 - 1 day ago
Bell Partners Inc. Richmond, BC, CanadaWe Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow. · B e ll Partners , a national leader in multi-family housing, our mission is to be the apartment ...
-
Maintenance Technician
Found in: Jooble CA O C2 - 1 day ago
Bell Partners Inc. Richmond, BC, Canada Full timeWe Care. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow. · The Maintenance Technician is responsible for performing a wide variety of maintenance, repair, grounds keepi ...
Community Associate - Richmond, Canada - IWG plc
Description
Community Associate
BC, Richmond
The world of work is commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe
Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The opportunity
As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your that your customers can focus on running their business.
A typical day at IWG
You arrive a few minutes before your centre opens to make sure everything is ready and check there's nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.
It's time for a quick coffee break, relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.
You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.
Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event – then you head back to finish putting up your posters.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.
About you
We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
What we offer
On top of a competitive total compensation package, you'll enjoy:
Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at or at if you require accommodation at any time during your employment with Regus/Spaces.