Staff UX Researcher - Toronto, Canada - Homebase

    Homebase
    Homebase Toronto, Canada

    1 month ago

    Default job background
    OTHER
    Description
    We're revolutionizing the way small businesses manage their teams and grow their business.

    What this means for you is a shared passion for innovation and making a difference for the people we serve.

    You'll report directly to our Head of Design & Research, and be an integral part of growing our research culture and practice at Homebase.

    You'll partner with engineers, product managers, and designers to shape the Homebase roadmap and deliver meaningful outcomes for our customers.

    At Homebase, each product designer and product manager is responsible for researching and talking to customers directly.

    You'll embody our value of No Day Wasted, identifying the quickest way to find high-quality answers to our research questions.

    You'll take a leadership role in identifying user research best practices and help create the long-term vision for the Homebase Design & Research Team, influencing your colleagues through qualitative and quantitative data as well as generally accepted best practices.

    You have a strong background in qualitative and quantitative research methods, early-stage concept testing, and broad discovery You've owned research projects from concept to implementation through sound planning, execution, and influencing product roadmaps.

    You've demonstrated that you can balance speed and quality, keeping our customers' needs central to your work. it's about building in service to our customers. You share credit with team members and welcome collaboration, ideas, and feedback.

    You have a formal education in user experience design Employer supplemented Medical, Dental, and Vision Insurance Plans Company-paid holidays and 20 days accrued PTO per year Work from home days, Monday, Thursday, & Friday Meet the Head of Design & Research with Janet T.

    Research Portfolio Presentation with members of the Product & Design team Background Check + Offer Stage Diversity, Equity, and Inclusion at Homebase At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves.

    Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. About Us Our mission is to make hourly work easier for local businesses and hourly workers.

    Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance.

    Just don't call us "Human Capital Management." The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data.

    Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, Khosla Ventures, Plus Capital, and GGV Capital.

    **By participating in interviews with Homebase, you consent to the use of Metaview, a recording and transcription tool, during the interview process.

    Please be aware that all interviews may be recorded and transcribed for the purpose of evaluating candidates and ensuring the quality of our recruitment process.