Customer Service/counter Sales - Burnaby, Canada - Dick's Lumber

Dick's Lumber
Dick's Lumber
Verified Company
Burnaby, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Dick's Lumber in Burnaby is looking for a energetic, customer service driven individual to join our team in Customer Service and Counter Sales.


ACCOUNTABILITIES:


  • Offers exceptional customer service, focusing on fostering customer loyalty and growing assigned account sales.
  • Uses strong product knowledge to enhance the "valued added" component of the sales transaction by anticipating customer requirements, recommending additional products and working to maximize the sales opportunity through upselling.
  • Assists customers by offering advice and information on different products.
  • Performs multiple transactions at once.
  • Presents a professional sales image to the customer at all times.
  • Provides assistance and follows up with customer inquiries in a timely manner.
  • Performs other jobrelated duties as required (such as stocking shelves, housekeeping etc)

QUALIFICATIONS:


  • Effective selling and relationship building skills.
  • Ability to grow and develop contractor business by participating in store initiatives.
  • Fluent in English (spoken and written) with excellent listening, communication and interpersonal skills and able to assess customer requirements and make product recommendations.
  • Detail oriented with strong organizational skills.
  • Professional, courteous and punctual with a focus on customer service.
  • Ability to multitask, prioritize and work efficiently with mínimal supervision.
  • Manual dexterity and the ability to lift up to 25kgs.
  • Must have a positive attitude and be a team player.
  • Basic and current knowledge of the building code would be an asset.
  • Experience and knowledge in this or a related industry is an asset.

WORKING CONDITIONS:


  • This position is primarily in the store so the exposure to extreme temperatures is infrequent.
  • Moderate exposure to personal risk; safety boots are required.
Busy, high volume environment.


Job Types:
Full-time, Permanent


Salary:
$20.00-$26.00 per hour


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Education:


  • Secondary School (preferred)

Experience:

- customer service: 1 year (preferred)


Work Location:
In person
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