Front Desk Agent - Western Shore, Canada - Oak Island Resort and Conference Centre

Oak Island Resort and Conference Centre

Verified Company

Western Shore, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Can you picture yourself delivering authentic and unique guest experiences, while being able to spend your breaks taking in views of beautiful Mahone Bay, shooting a few hoops, or paddle boarding on the Atlantic Ocean? Here at Oak Island, we work hard and play often. Fun is always in SEA'son - join our crew and get away, every day_

Jump on Ship The Opportunity:

At Oak Island Resort & Conference Centre, we have an immediate opening for a Front Desk Agent If you are a dynamic individual who is passionate about delivering authentic and unique guest experiences, we want you

What You Will Do:

Provide excellent guest service, meeting and exceeding external & internal guests' needs and requests
Accurate and timely checkin and checkout of resort guests
Perform Reservations and Switchboard duties, as required
Generate extra revenue through the employ of selling strategies and daily upselling
Follow and maintain all corporate practices as outlined in the Standard Operating Procedures (SOP) manual
Daily balancing of individual work, as well as maintaining a cash float
Will be required on occasion to provide guest service during an overnight shift

What We Offer You:

Paid training
Inclusive, supportive, and fun work environment
Access to our amazing amenities (pool, tennis courts, gym, kayaks, paddleboards, etc.)

What You Need to Succeed:

High school diploma or equivalent. Postsecondary education in Tourism and Hospitality or equivalent hotel experience is a definite asset
Minimum of 2 years in a frontline customer service role, handling currency and processing payment transactions
Previous Guest Service / Front Desk experience is an asset
Proficient use of computers (familiarity with Five Star is an asset)
Excellent verbal and written communication
Strong organizational, time management, and multitasking skills
Ability to show initiative and efficiently work independently
Ability to stand for long periods of time
Must be flexible in availability. Shifts include evenings, weekends, holidays and occasional overnightsIf you have a pleasant and adaptable personality, we want to hear from you
Oak Island Resort & Conference Centre is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are underrepresented. If you are a member of one of the equity groups, you are encouraged to selfidentify on either your cover letter or resume._

**_ Oak Island Resort & Conference Centre is a division of IMP Group Limited._