IT Deployment Planner - Winnipeg, Canada - TEK Group
Description
Responsible for ensuring the customer needs are satisfied by providing specific deliverables.- Ensures good practices in standard methodologies and processes are used to deliver an integrated solution.
- The major emphasis is on coordination of tasks.
- The job will require direct customer interaction and activity reporting.
- Must be proficient in Microsoft Office Products.
- This position serves as a single point of contact and acts in a liaison capacity to facilitate problem resolution.
- The Position reports to a Senior Manager.
- Requires 2 to 4 years of experience.
- Facilitates regular planning meetings to develop an annual highlevel refresh plan; this list is developed based on inputs such as budget, equipment age, model and the end user technology plan.
- This plan should form the guidelines for developing a monthly refresh schedule.
- Receive list of enduser names or contact names who require new computer equipment (add request).
- Responds to any questions by endusers on computer equipment add/replace requests or redirects questions to the appropriate representative(s).
Obtains and documents this information in separate work orders, which includes:
- New computer equipment hardware, including any additional options and hardware configuration instructions
- Identify type of OS image to be applied, based on provided guidelines, and if onsite configuration is required
- Obtains and documents user justification for any requests for new computer equipment hardware refresh that may result in nonstandard equipment, and forward request to authorized representative to review/approve nonstandard equipment.
- Works with representative(s) and the Deployment Coordinator, VSAM and Inside Sales Team to ensure adequate stock of appropriate new computer equipment hardware is continually Av
Job Outline:
- Coordination of IMAC activities for Installs and Moves
TekWissen Group is an equal opportunity/affirmative action Employer (M/F/d/v) supporting workforce diversity.
Job Types:
Full-time, Permanent
Salary:
$24.00-$26.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- deployment planner: 4 years (preferred)
- scheduler: 4 years (preferred)
- System administration: 3 years (preferred)
- Network administration: 3 years (preferred)
- IT project management: 4 years (preferred)
- Project management: 4 years (preferred)
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