Hotel clerk supervisor Job - Canada - Whitehorse Chamber

Whitehorse Chamber Canada

3 weeks ago

Description

Your application/resume must state you are a permanent resident or Canadian citizen. Applicants on open work permits are not eligible.

We are seeking a Front Desk Supervisor to join our team and play a pivotal role in shaping the first impression of our hotel.

Your expertise in team leadership, guest services, and operational efficiency will contribute to the overall success of our establishment.

Team Leadership:
Hire, supervise, train, and support the front desk team, while fostering a positive work environment.

Guest Services:
Ensure exceptional customer service, and handle guest concerns promptly.

Front Desk Operations:
Maintain an organized front desk area, ensure policy compliance, and manage reservation systems.

Financial Management:
Handle transactions, balance cash drawers, and monitor/control front desk expenses.
Generate and analyze reports on performance and satisfaction and maintain accurate records.
Completion of a post-secondary program (degree or diploma) in hospitality or hotel management
~3 years' experience supervising a guest services team in a hotel setting
~ Before applying, ask yourself – am I a Canadian citizen or permanent resident? Ability to work a flexible schedule, including evenings, weekends, and holidays.
8-hour shifts in a continuous operation
~Dental care
Training opportunities for career growth

Northern Vision Development (NVD) is a company made up of self-starters and entrepreneurs in real estate, hospitality, and development.

Our projects include the development of new residential and commercial properties, as well as the operation of hotels and restaurants.

We are proud to be majority First Nation owned, and we are committed to building strong and vibrant Yukon communities.

NVD's hospitality division boasts a portfolio of unique hotels and restaurants across the territory

In Whitehorse:
The Edgewater Hotel, The Best Western Gold Rush Inn, Moose & Mountie, Gold Pan Saloon, and the Belly of the Bison

In Dawson:
The Downtown a Coast Hotel, Midnight Sun Hotel, Jack London Grill, Sourdough Saloon and Eldorado Hotel.

Let's have a chat and get to know each other to see if we are a match for your career.

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