Communications Analyst/ IT Desktop Support - Burlington, Canada - Evertz Microsystems Limited

Evertz Microsystems Limited
Evertz Microsystems Limited
Verified Company
Burlington, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Primary role:

  • Providing 1st line of support for mobile devices
  • Registering new mobile devices
  • Monitoring and reporting voice and data usage, adjusting plans as necessary
  • Maintaining and updating inventory and database of floater phones, internet sticks and other IT related items
  • Scheduling/supporting all conference bridges
  • Reviewing and negotiating pricing with vendors
  • Review long distance usage and negotiate better rates
  • Other related duties as required

Able to assist with:

  • Assembling/Configuring/Customizing Desktop PC's
  • Installing/Configuring/Customizing Windows client OS and various software packages as required
  • Troubleshooting board level desktop/laptop problems
  • Ensuring all clients are updated to latest level of service packs and antivirus protection
  • Perform weekend maintenance work on occasion
  • Compliance with all Evertz Policies and Procedures
  • Other related duties as required
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