Human Resources Field Manager - Toronto, Canada - Metro Inc.
Description
Position Title:
***Human Resources Field Manager (14 Month Contract)
Requisition ID: 36113
Career Group (ADSP):
***Administrative
Division:
Human Resources
Department:
***Human Resources
Work Location:
METRO ON DUNDAS STREET W (#A-DUND)
Province:
Canada : Ontario
Position Type:
Temporary
SUMMARY:
The HR Manager is responsible for managing the Human Resources and Labour Relations functions for a designated group of stores within a geographical district.
As a Business Partner, the HR Manager provides support, education, and advice to the operations team on a wide range of matters, including collective agreement interpretation and execution, policy and legislative issues.
- Regular travel is involved for this position within the GTA and southern Ontario, and occasional travel to select locations in Northern Ontario._
SPECIFIC RESPONSIBILITIES:
- Provide advice, coaching and communication to store operations in all areas of human resources and labour relations i.e., interpretation and implementation of company policies, procedures, legislation, and multiple collective agreements
- Support operations with grievance and dispute resolution management, including acting as an advisor to legal counsel at arbitration hearings or other legal proceedings
- Conduct investigations and resolve complaints regarding breaches of internal policies and laws
- Build and maintain strong working relationships with assigned client group and business leaders to understand business needs while delivering timely labour and employment solutions
- Analyze storespecific people needs; recommend, develop, and implement solutions
- Support the District Manager with absence management, talent acquisition, performance management, succession planning, compensation, onboarding and offboarding
- Participate in the development and delivery of training programs
- Support Health & Safety and operations with accommodation requirements, modified duties and return to work meetings
QUALIFICATIONS:
- Post Secondary education
- CHRL/CHRP designation is an asset
- Experience in a unionized environment, preferably retail
- Experience providing advice on labour and employment matters
- Experience with grievance management and resolution, as well as conducting investigations
- Indepth knowledge of ESA, Labour Relations Act, Human Rights Code, OSHA and collective agreement administration; working knowledge of Health & Safety Act
- Excellent influencing skills and ability to demonstrate sound judgement
- Highly developed analytical, problem solving, negotiation and conflict resolution skills
- Ability to communicate effectively with internal and external partners while building strong relationships across different organizational levels
- Ability to maintain composure in a fastpaced work environment while managing competing priorities for a variety of stakeholders
- Ability to objectively coach employees and management through complex situations while maintaining a commitment to handling confidential information with discretion and sensitivity
- Ability to work independently and within a team environment
- Ability to travel to stores within a geographical district in Ontario with occasional overnight stays
RELATIONSHIPS:
- Internal: Stores, HR, Health & Safety, Loss Prevention, Labour Relations, Legal and Operations
- External: Customers, union representatives and various legislative bodies
**_
Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment._**
_ _
_ Only applicants that meet the qualifications will be contacted._
**_ We respectfully request no calls or unsolicited resumes from agencies._
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