Business Support Manager - Longueuil, Canada - Yakima Chief Hops

Description

• High School diploma, GED or equivalent required.
• Possess strong leadership and management skills.
• Must be able to effectively build and motivate teams.
• Excellent mathematical, communication and computer skills, strongly detail oriented and able to easily multitask.
• Should be able to independently initiate, prioritize, and perform or solve work problems and ultimately achieve work objectives and meet deadlines.
• Must be able to effectively communicate in written and verbal form with coworkers, supervisor and management and other departments.
• Must be able to work independently and as a team member.
• National and international travel required.
• Must be able to work in a flexible schedule, including weekends, early mornings and after normal daily hours.
• Must be proficient in Microsoft Office (Excel, Word, Outlook, Access, etc.).
• Minimum of oneyear related experience with demonstrated aptitude to learn onthejob.
• Familiarity with plant and warehouse equipment operation, SOP's, and warehouses.
• Possess a strong work ethic to positively contribute to the company's mission, vision, values, company environmental policies, and quality policies.
• Must have a positive attitude, support coworkers to obtain desired objectives, and assist others in their contributions.
• Ability to sit/stand/walk for extended periods of time and access stairs and ladders.
• Ability to bend, stoop, squat occasionally to frequently.
• Ability to lift (up to 50 lbs.), carry (up to 44 lbs.) occasionally to frequently within normal limits.
• Ability to wear appropriate personal protective equipment (in required areas) for extended periods of time and follow safety requirements.
• Attentive to the task and own surroundings.
• Must be able to learn various systems utilized by Yakima Chief (X2 (ERP), Solochain (WMS), Concur, PayCom, Prophix, Power BI, etc.) to perform data entry & print reports.
• Examine documents, materials, or products and monitor work processes to assess completeness, accuracy and conformance to standards and specifications.
• Strong analytical and critical thinking skills.
• Excellent time management and multitasking skills.
• Preferably bilingual (English & French are a must).

• The purpose of this position is to maintain accurate inventory records, investigate, and troubleshoot inventory and allocations issues in the WMS and ERP systems.
• Foster a collaborative work environment that will ensure a smooth flow between the Inside Sales team and Shipping. Provide guidance for shipment of finished Hop products to our customers.
• Help facilitate the shipping of YCH products from one location to another.
• Assist with developing processes that make the YCH supply chain more efficient and organized. Manage daytoday administrative functions of the entity.

• Manage the Shipping team which includes, but is not limited to:
• Daily picking and packing of various shipments
• Maintain timesheets
• Record and maintain expense reports
• Train new employees
• Participate in meetings pertaining to the department.
• Oversee the organization of the warehouse for the utmost efficiency.
• Operate the following equipment:
• Forklift
• Shrinkwrap machine
• WMS scanning equipment
• Report all equipment issues to Maintenance and/or arrange repairs to equipment with appropriate vendors.
• Review schedules, reports, and workload to determine personnel or material requirements.
• Confer with department supervision or other personnel to assess progress and discuss needed changes.
• Continuously look for ways to improve process efficiency and notify immediate supervisor of observations and recommendations.
• Direct the activities of the forklift drivers to ensure the shipping warehouses maintain a high accuracy of inventory physically and virtually in both the ERP and WMS systems.
• Assist in the procurement of supplies to ensure YCH operations run smoothly and efficiently.

• Investigate and resolve issues with inventory.
• Troubleshoot allocation issues and inventory discrepancies between the ERP and WMS systems.
• Participate in the cycle counts process in assigned warehouses and send counts on time to finance department.
• Conduct weekly cycle counts with warehouse and FGX crew and notify appropriate personnel to update changes in the ERP and WMS systems.
• Proactively manage transfers of products into the shipping warehouses to maintain a steady supply of product to streamline the shipping process.
• Direct and oversee consolidation processes within the shipping warehouses.
• Work in conjunction with Lean Manufacturing Principles to attain maximum efficiency in the FGX operation and between other operations.

• Pull reports from the Sage X3 & Pow