Déléguée Clientèle - Halifax - beBeeBanquier

Job title: Customer Experience Associate

Description

Description du poste

En tant que championne en toute générosité, vous aurez pour mission de comprendre les besoins des clients et d'adviser les solutions bancaires appropriées pour une expérience client positive.

• Pour les transactions financières telles que dépôts, retraits et paiements de factures conformément aux procédures opérationnelles standardisées, réglementations industrielles et code de conduite et d'éthique TD
• Déterminer et comprendre les besoins des clients pour recommander des solutions spécifiques à ceux-ci tout en faisant preuve de discrétion dans les questions confidentielles
• Résoudre le problème ou répondre aux préoccupations des clients au moyen de procédures standard. Escalade activités non standards lorsqu'elles sont nécessaires
• Atteindre vos objectifs commerciaux assignés par la promotion de solutions bancaires & exécution efficace de processus commercial complété avec précision rapide
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