Clinical Operations Manager - Greater Sudbury, Canada - Health Sciences North

Health Sciences North

Verified Company

Greater Sudbury, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Clinical Operations Manager:

Competition #

3917

Job Title

Clinical Operations Manager

Department

Care Transitions, Patient Flow & Utilization

Status

Permanent

Work Type

Full-time

Affiliation

Management

Shift Assignment

As assigned

Bilingualism Required

No

Police Check Requirement

Site

RLHC- Management

Salary Information

$98,650.50 to $116,025.00 per annum

Application Closing Date

August 23, 2023

Join Northeastern Ontario's Health Care Leaders

A dynamic and growing health care environment awaits you in Sudbury, Ontario. Surrounded by provincial parks and with 330 lakes, Greater Sudbury has over 165,000 residents and is a rich mix of urban, suburban, rural and wilderness environments that offer something for everyone. Just a one hour flight or fourhour drive north of Toronto, here you will experience the balance of a supportive and challenging career environment and a comfortable and affordable lifestyle, right in the heart of Northern Ontario's largest city._

If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website

We offer competitive salary and vacation, extended health and dental benefits, and relocation allowance to assist with moving expenses.

We also offer Healthcare of Ontario Pension Plan (HOOPP) All employees are eligible to join immediately upon hire.
HOOPP is a defined benefit pension plan, and one of the leading pension plans in Canada. HOOPP is a multi-employer pension plan, meaning it can be transferred between many organizations in the province. HOOPP is currently offered in over 600 organizations in Ontario.

For every dollar an employee contributes to HOOPP, the employer (HSN) contributes $1.26, meaning the plan is 55% funded by the employer, and 45% funded by the employee.

We also provide support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.

KEY FUNCTION:

Provide administrative and clinical leadership, focusing on high risk issues across HSN.

Provide ongoing support to all front line staff after regular business hours, while managing patient care activities, timely patient flow, appropriate resource allocation, and hospital-wide clinical and non-clinical issues.

REPORTING:

Under the general direction of the Administrative Director, Care Transitions, Patient Flow and Utilization.

DUTIES:

Ensure time sensitive issues are addressed and utilize appropriate resources as required.
Respond to codes/critical incidents; follow up and assist with debrief.
Conduct in person rounds for all inpatient units to support frontline teams and monitor bed allocation and patient flow in collaboration with bed allocation teams.
Participate in clinical leadership meetings to ensure understanding of hospital operations and priorities as required.
Design, promote, and facilitate the use of systems to ensure the provision of patient care is consistent with departmental and professional standards.
Work with respective clinical teams to identify errors and formulate solutions, while supporting the delivery of optimal patient care.
Coordinate daytoday utilization of human and capacity resources to achieve department functions after hours.
Serve as primary resource after hours while supporting clinical teams in coordinating patient care activities across multiple clinical care environments at HSN.
Coordinate and communicate patient care activities after hours for a safe and seamless transition with appropriate transfer of accountability.
Evaluate patient care and satisfaction on an ongoing basis and formulate solutions for improvement.
Guide, motivate, monitor and supervise staff.
Initiate and conduct performance evaluations in accordance with HSN policy.
Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
Teach, coach and lead staff in the clinical environment to support patient care and care coordination activities after hours.
Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
Determine and align improvement projects with HSN's Strategic Plan; monitor and adjust to achieve goal outcomes.
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
Participate in education and trai