- Assist customers with closing gaps or deficiencies as a result of the audit;
- Provide guidance documents to assist the Contractor in developing their own; policies/procedures to meet applicable requirements;
- Perform customer verifications and Audit closure assistance;
- Respond promptly to customer inquiries;
- Record details of inquiries, comments and complaints within the Contractor Account Notes;
- Forward customer complaints or concerns to the Audit Manager or other Designated Safety Professional in a timely manner;
- MUST HAVE RELIABLE TRANSPORTATION; travel nationally up to 30% of the time
- Regular and predictive attendance.
- Ability to interpret and make decisions based on regulatory (OSHA, EPA, MSHA, etc.), industry best practices, and/or Operator requirements
- An affinity for learning online software systems;
- Working PC knowledge, windows preferred and related applications;
- Ability to multitask and manage priorities;
- Adaptable to workload fluctuations and intensive deadlines.
- Good written and oral communication skills;
- Bi-lingual proficiency in both French and English required.
- Problem analysis and problem-solving;
- Ability to read and interpret statistical data, information and documents;
- Attention to detail and accuracy;
- Self-Motivated and driven to succeed;
- Ability to communicate and understand in a one-on-one or group situation;
- Ability to interact with staff members and others encountered in the course of work;
- Ability to learn and apply new information or skills.
- Conceptual Knowledge of Federal and State Legislation (OSHA, MSHA, DOT, Maritime, Shipyard, etc.);
- At least 1-5 years of relevant work experience in the safety profession OR
- Internship experience in a Safety, Health and/or Environmental role OR
- 3-5 years of Contractor Prequalification Verification experience
- 2-year or 4-year degree or Certification in Safety from an accredited college or university is a PLUS;
- Experience with Environmental, O&G, MSHA, Maritime regulations is a PLUS;
- Safety and Health Program development and/or revision is a PLUS;
- Completion of OSHA 10hr or 30hr (Construction and/or General) is a PLUS;
- Working knowledge of the relevant industries we serve
- Conduct Audits in a quality manner in accordance with Avetta Protocol - 95% +/qtr
- Ensure SLA achievement for assigned audits – 95% +/mo Manual Audits – 10 Business Days from Assignment to Queue; Review Open Requirements on Audits within 3 business daysVetify Audits – 2 business days to Submit; 1 business day for Open Requirements
- Conduct 40+ Audits per month (Initial review with gaps or to closure); this may increase on demand.
- 24-hour Response time to Suppliers (email or phone); this Correspondence will be documented in the Case.
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QHSE Associate - Newmarket, Canada - Avetta
Description
SUMMARY
The Health, Safety and Environmental (QHSE) Associate is responsible for reviewing and verifying the Safety and Health Programs, Procedures, and Training Pre-qualification requirements on behalf of AVETTA Operators and Contractor Members.
The QHSE Associate has no supervisory responsibilities and requires being fluent in both French and English.
If within commutable distance, this role offers a hybrid schedule in our downtown Calgary office (3 days in office, 2 days work from home). Remote work will be considered for those outside commutable distance to one of our offices.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct Manual Audits to assess a Contractor's Safety and Health Programs, Procedures, and Training documentation required based on exposure hazards associated with services performed. The Audits are intended to ensure compliance with applicable legislation (Federal, State, Provincial, etc.) as well as any Client site requirements. In addition, the HSE Associate will be responsible for the following:
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Performs other duties as assigned;
2. May be required to attend training, meetings, or seminars.
MINIMUM QUALIFICATIONS:
EDUCATION, TRAINING, and EXPERIENCE:
METRICS THAT MATTER:
