Account Manager - Trois-Rivières - Groupe Excelpro

    Groupe Excelpro
    Groupe Excelpro Trois-Rivières

    6 days ago

    Description
    As an Account Manager, your primary mandate will be to manage and develop a client portfolio while collaborating with internal teams to ensure the quality and profitability of projects. More precisely, you will have to :
    Business development and prospecting
    • Develop and maintain a portfolio of prospects to achieve our annual sales targets;
    • Conduct networking, monitoring, and research activities to identify new business opportunities;
    • Establish and maintain strong relationships with potential customers, understand their needs, and offer them tailored solutions;
    • Give presentations and analyze customer needs;
    • Support the team in business development activities (tenders, client presentations);
    Actively participate in meetings related to business development and designated projects to manage issues, follow up on actions, and evaluate progress.
    Account management and sales
    • Offer the best solutions to our customers by collaborating with our technical experts;
    • Manage a portfolio of active and potential customer accounts;
    • Develop sales strategies and action plans to achieve set objectives (volume, margins, etc.);
    • Manage the entire sales cycle, from initial contact to contract signing;
    • Facilitate the development of our cross-selling of services across the four business units (automation, manufacturing, electrical, and robotics).
    Proposals and negotiations
    • Develop competitive service offerings and close sales;
    • Prepare and present compelling service offerings, quotes, and sales proposals;
    • Support bids for small and medium-sized projects;
    • Negotiate contract terms and conditions to secure advantageous and sustainable agreements.
    Cross-departmental collaboration
    • Ensure projects are transferred to the implementation teams and monitor their progress;
    • Work closely with production, project managers, and the engineering department to ensure the feasibility and profitability of the proposed solutions;
    • Regularly communicate developments in opportunities and orders within the Automation sales governance structure.
    Customer follow-up and satisfaction
    • Maintain regular contact with customers to ensure their satisfaction;
    • Maintain a relationship of trust with signed customers to ensure their satisfaction and identify opportunities for future development;
    • Manage specific after-sales issues or requests, drawing on the company's internal resources.
    Analysis and reporting
    • Monitor performance and adapt sales strategies;
    • Develop and execute the business unit's annual business plan;
    • Monitor the competition and the market to adapt sales strategies and identify new trends or opportunities;
    • Achieve sales and opportunity generation targets;
    • Align market coverage priorities with the company's strategies issued by management;
    • Stay informed of provincial economic developments;
    • Perform all other related duties.
    REQUIREMENTS
    • Bachelor's degree in automated production engineering, electrical engineering, mechanical engineering, or other relevant field;
    • Member of the Ordre des ingénieurs du Québec (an asset)
    • 3 to 5 years in a similar position
    • Proficiency in Microsoft Office and CRM software (Prextra an asset);
    • Knowledge of industrial automation (an asset);
    • Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec ;
    • Valid driver's license (an asset).
    • Demonstrate autonomy;
    • Be able to work effectively under pressure;
    • Ability to manage multiple cases simultaneously;
    • Be results-oriented;
    • Interpersonal communication skills;
    • Ability to work in a team;
    • Demonstrate productivity and efficiency.

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