Staff Regional Office Information Technology - Toronto, Canada - Burns & McDonnell

Burns & McDonnell

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Description

The Staff Regional Office Information Technology (IT) Specialist will deliver multiple audio services and general Information Technology offerings to our clients across Canada, with a strong emphasis on teamwork, customer commitment, sense of urgency, and continuous improvement.

This position will assist with technical advice and support our employee-owners in quality IT and audio services.

Perform installation repair and upgrade of computer hardware.
Perform troubleshooting of hardware and software issues.
Present training on hardware and software packages.
Perform preventative IT/Network maintenance tasks.
Work with Corporate IT Infrastructure team with installation, maintenance, and repair of network and phone resources.
Resolve any issues in Audio Visual (AV) enabled spaces to complete resolution, including coordination with AV integration partners on hardware warranty, control system programming, or cabling issues.
Collaborate with AV integration partners to coordinate the design and implementation of corporate AV standards in any corporate office relocation, remodel, or expansion.
Perform acceptance testing for any AV integrated control system for all new installations, moves, or changes.
Develop AV standard configurations that meet the needs of Burns & McDonnell.
Installation of basic and standard AV when schedule or cost prohibits the use of AV integration partner.
Actively develop and maintain business relationships with regional office staff and management for feedback/user integration.
Perform IT processes for daily activities as defined by Corporate IT including asset management activities and IT inventory management.
Resolve asset management tasks by completing appropriate documentation, maintaining inventories of active equipment, and providing for the disposition of returned technology assets.
Resolve incidents assigned from other IT groups or nonIT sources.
Provide AV support during presentations and companysponsored events
Provide setup and execution of video conferences.
Provide training and education to Burns & McDonnell employees on the usage of AV systems.
All other duties as assigned.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related degree. Applicable years of experience may be substituted for the degree requirement.
Minimum 7 years of experience
Microsoft A certification a plus.
This position requires a selfstarter with a bias for proactive initiative, excellent followthrough on tasks, strong oral and written communication skills, strong interpersonal skills, and an ability to clearly communicate to all levels of employees, management, and clients.
Technical expertise in desktops, workstations, laptops, and other IT peripheral devices required.
Must be knowledgeable in LAN/WAN environments and possess expert problemsolving and troubleshooting skills.
Excellent audiovisual skills, including issue troubleshooting abilities.
Excellent written and verbal communication skills.
Strong analytical and problemsolving skills.
Proficient computer skills including Microsoft Office suite.

Job Information Technology

Primary Location CA-AB-Calgary

Other Locations CA-ON-Toronto

Schedule:
Full-time

Travel:
Yes, 25 % of the Time

Req ID:

Job Hire Type Experienced

\#LI-VS \#CAN N/A