Merchandise Processing Manager - Whitby, Canada - Talize

Talize
Talize
Verified Company
Whitby, Canada

6 days ago

Sophia Lee

Posted by:

Sophia Lee

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Full time
Description

About Us:


Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices.

As Canada's newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand names and designer fashions, and housewares


Duties and Responsibilities:

Leadership

  • Oversee the general operation of the processing department, make decisions and take reasonable action.
  • Responsible for the selection, screening, interviewing, hiring, and onboarding of all merchandise team members.
  • Train merchandise team members in the sorting, inspecting, grading and rolling of all merchandise among other tasks.
  • Collaborate as an integral part of the management team by providing support, attending meetings, and sharing information.
Employee Relations

  • Provide direction to the merchandise processing team regarding company policies and procedures.
  • Recognize and report policy infractions to the General Manager and Human Resources. Conduct and participate in all performance management meetings.
  • Responsible for ongoing performance assessment conversations against set goals.
  • Assist in the implementation of employee recognition programs and events.
Health and Safety

  • Confirm that the merchandise department is kept in an organized and clean manner in accordance to company housekeeping standards.
  • Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs.
  • Provide a safe workplace by identifying and properly removing any hazards and reporting hazards to the General Manager and Joint Health and Safety Committee.
  • Manage all workplace accidents, complete and submit proper documentation in a timely manner and inform the General Manager and Human Resources.
  • Co-Chair of the Joint Health and Safety Committee.
Departmental Responsibilities

  • Regularly complete floor walks to determine priorities and delegate tasks to team members in morning meetings and throughout the day.
  • Coordinate the efforts of the merchandise processing team to ensure timely flow of merchandise to the sales floor
- maintaining inventory levels.

  • Analyze and record daily merchandise processing data; including soft and hard pounds received and processed.
  • Communicate goals and target changes to merchandise team throughout the shift.
  • Plan, create and execute weekly schedules for the merchandise department.
  • Accurate and timely completion of administrative duties.
  • Direct the merchandise department in the preparation and execution of sale days.
Other Duties

  • Maintain professionalism while communicating with peers, managers, customers and clients.
  • Collaborate with store management to ensure operations and production work as a team toward the same goals this may include sharing some responsibilities between the two departments.
  • Knowledge of proper procedure to open and close the store.
  • Troubleshoot technical difficulties with POS, pricing computer and other office equipment.
  • Perform additional jobrelated duties as requested by the General Manager.

Experience:


  • 4+ years of experience working in a retail warehouse environment.
  • 3+ years of managerial experience in a high volume fastpaced environment.
  • Previous work in a thrift retail environment is considered an asset.

Core Competencies:


  • Health and Safety Focused
  • Commitment to health and safety in the workplace, understanding Provincial Health and Safety guidelines and standards.
  • Reliability
  • Shows commitment, dependability and accountability in one's work, and follows through on all designated tasks and projects regardless of interruption.
  • Team Building
  • Work to develop, maintain, and promote positive working relationships within the Merchandise Processing department to promote inclusivity.
  • Drive for Results
  • Constantly reassess department and store priorities while communicating and delegating accordingly to achieve the desired goals.
  • Communication
  • Be clear and articulate when speaking to a group or an individual; assuring that the intended message is fully comprehended.
  • Performance Management
  • Set clear expectations for job assignment and monitor employee's performance; when giving feedback provide suggestions and coaching for future development.
Physical Requirements

  • Ability to stand and walk for the duration of shift.
  • Constant bending, reaching, and using hands for repetitive actions.
  • Lifting and carrying items up to 50lbs without assistance throughout shift.
  • Pushing and pulling merchandise containers on wheels weighing up to 500lbs.
Work Environment

  • Exposure to dust — all of designated shift.
  • Exposure to periodic temperature fluctuations and noise levels.
  • Work schedule hours may include evenings, weekends and holidays.
  • Interaction with customers, clients and the public at large.
Tali

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