- Coach a team of Case Managers and support the delivery of a world class customer experience
- Assess all technical considerations of compensation payments and liability determination
- Work within the legislative and regulatory environment to optimise outcomes for all stakeholders
- Apply sound risk management principles to ensure compliance and robust decision making
- Understand the impact of initial eligibility under legislation in regard to benefits for injured workers and impact to stakeholders
- Participate and provide technical support in employer claims reviews
- Strong technical experience in workers' compensation claims
- Proven experience coaching & mentoring case managers in the workers compensation industry
- Demonstrated understanding and application of relevant NSW Workers compensation laws and the associated regulations
- You have previous experience working as a case manager or a technical specialist background
- Tertiary studies in Allied Health or Legislation is desirable
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Paid Parental Leave
- 17.5% annual leave loading
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Technical Specialist - Tweed, Canada - EML (Employers Mutual Limited)
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5 days ago
Description
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 2,800 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our brand-new office based in Tweed Heads , you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
You will provide regular advice and coaching to Case Managers within our teams. You will also support the Team Leader and advise on adverse decisions relating to liability/work capacity/permanent impairment/weekly payment entitlements and communication of these decisions.
This will be a Permanent position based in the Tweed Heads office, with flexibility to work from home.
YOUR RESPONSIBILITIES
ABOUT YOU
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including :
At EML we are continuing to hire nationally during COVID-19. As a business, we will be following government guidelines therefore, your onboarding may consist of both in office and/or work from home elements.
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
