Claims Document Specialist - Mississauga, Canada - Safe-Guard Products International LLC

Safe-Guard Products International LLC

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Claims Document Specialist
**Location: US-GA-Atlanta

Canada
Remote**
About the job

At Safe-Guard Products International, we put our clients' and employees' needs first to support the company vision to provide products and solutions to the motor vehicle industry that protect consumers from the perils of ownership.

Our products complement manufacturers' warranties both during and after the factory warranty period. Claims Document Specialists handle the administrative tasks associated with claims.

Maintain business documents used to substantiate claims, contracts, and payments of goods and services to ensure company compliance with internal and external policies and procedures.

Ensure the integrity of working documents, maintain document queues for workflow exceptions, and resolve document data issues.

Claims Document Specialist Objectives

Identify, classify, and disposition documents or other electronic content according to predefined characteristics such as applicable functional support, applicable business process, claim support, and metadata requirements
Responsible for customizing the document management system to "Learn" characteristics of documents and required metadata elements
Receives and organizes claim documentation
Assists with daily workflow to ensure SLAs are met
Adheres to quality assurance guidelines
Operate data capture technology to import digitized documents into a document management system
Says current with all policies and procedures
Perform other duties, or work needs to support business requests

Claims Document Specialist Skills Required

Deadline-Oriented
Results-Oriented
Strong Communication Skills
Adaptability
Critical Thinking and Problem-Solving Skills
Teamwork

Qualifications

High School Diploma or equivalent combination of education and experience required
Experience in the insurance, financial, or backoffice preferred
Must have strong verbal/written skills with the ability to communicate effectively to employees, clients, customers, team members, and all levels of management
Must have strong computer skills. Must be proficient in Windows, Adobe Acrobat, and Microsoft Office Products. (Word, PowerPoint, Excel, Teams)
Must have time management and organizational skills
Must have a high level of interpersonal skills to handle sensitive and confidential situations
Must have strong analytical and problemsolving skills.
Commitment to professional and personal growth and development; commitment to continuous improvement
Teamoriented work style; attention to detail and accuracy

About Safe-Guard Products International

Founded in 1992 and based in Atlanta, Safe-Guard Products is driven by the steadfast commitment to providing unparalleled service and the highest quality vehicle protection products to the automotive, RV, marine, and motorcycle/powersports industries.

Safe-Guard has grown to over 500 employees across the U.S.

in its twenty-five-year history, with a client roster of over 35 leading brands, who serve over 10,000 dealers and protect over 11 million consumers under Safe-Guard contracts.

Safe-Guard's mission is to provide products and solutions to the motor vehicle industry that drive customer retention and protect consumers from the perils of ownership.

Safe-Guard is experiencing dynamic growth and has earned a stellar reputation from customers, partners, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of value-added technology, marketing, and training solutions, and 3) unparalleled client and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability, or protected veteran status, or any other status or characteristic protected by federal, state, or local law._