Bilingual Medical Officer Administrator - Montréal, Canada - Recrute Action

Description

Are you looking for a stimulating and dynamic job in a remote position? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you We are currently looking for (2) Bilingual Medical Officer Administrators for one of our clients in the insurance industry.

• Hourly salary of $28 to $32, based on experience.
• 6-month contract.
• Part-time position: 22.50 hours per week with possibility of overtime.

from 11:00 am to 7:00 pm on Monday, Wednesday, and Friday, or from 2:30 pm to 7:00 pm Monday to Friday.

• 30-minute unpaid lunch break.
• Enjoy the flexibility of remote work.
• Join a passionate and inclusive team of professionals.

• Review and assess risk for external communications to ensure compliance with privacy protocols, adhering to client-specific communication guidelines. Attention to detail is required to prevent privacy breaches.
• Be thorough and follow up to reconcile inconsistent or inaccurate information. Use excellent communication to provide feedback to case managers and leaders when guidelines and expectations for privacy and confidentiality are not met in email content.
• Analyze communications to document and track trends for continuous improvement.
• Handle group email inbox promptly to meet turnaround times while maintaining quality.
• Assist with other case management-related administrative tasks, such as email communications, tool referrals, processing invoices, etc.

• Post-secondary education (college or university level).
• 2 years of experience in an administrative office setting is preferred.
• Proficiency in using Microsoft Office Suite (Outlook, Teams, Excel, OneNote, OneDrive, PowerPoint), and Adobe is required.
• Excellent attention to detail and accuracy is essential.
• Strong organizational, prioritization, and planning abilities are required.
• Excellent written and oral communication skills are essential.
• Bilingual in English and French (spoken and written) is required.
• Flexibility, adaptability, and the ability to cope with high workload volumes and conflicting deadlines are necessary.
• Ability to thrive in a fast-paced environment.
• Be a fast learner who is analytical, proactive, and takes initiative.
• Ability to probe, investigate, apply critical judgment, problem solve, and take ownership of discrepancies/issues and see them through to resolution.
• Capable of collaborating and building relationships with tact and diplomacy with internal partners.
• Able to work independently as well as within a team.
• Disability management and/or group benefit knowledge would be an asset.