Learning & Development Specialist - Vancouver, Canada - Travel Edge Network

Description

Company Description

Founded in 2011, Travel Edge is a $750 million privately held company specializing in Leisure, Corporate & Events, and Tours travel.

As North America's largest luxury-focused travel company, Travel Edge has earned its place as a category leader, outpacing the industry with impressive growth and world-class technology.

The company's Travel Edge Network division has a presence in the US, Canada, and Bermuda, with over 750 expert advisors specializing in air, cruise, and vacation.

Our brand promise is to create the experience to Be Well Travelled.


Job Description:

Design, build, and curate learning solutions and knowledge resources for different internal audiences.

Administer the LMS by publishing digital learning content, maintaining learning assets and user databases, and reporting on regular data/metrics management related to the LMS.

Responsibilities:

• Support all stages of the learning lifecycle including needs assessment, curriculum design, content development, delivery, measurement, and maintenance.
• Develop quality learning content for remote and classroom training including lesson plans, participant materials, practical exercises, engaging activities, training handouts, elearning, and evaluations.
• Ensure learning solutions demonstrate best practices in adult learning principles.
• Oversee all administrative, maintenance, and governance needs on the Learning Management System, Docebo.
• Maintain accurate, uptodate records of TEN training activities, such as training attendance and elearning course connectivity and completion, and track key performance indicators related to training.
• Evaluate and measure the effectiveness of training programs and methodologies.
• Manage daytoday training activities and coordinate training schedules.
• Determine the impact of training on employee skills and measure that impact with Key Performance Indicators.
• Report training compliance and effectiveness to management
• Provide support for TEN Managers and Advisors in learning capacities i.e. bootcamps, branch training etc.

Qualifications:

• Experience using elearning authoring tools (Articulate, Adobe)
• Demonstrated experience in the administration of Learning Management Systems, specifically Docebo
• Experience working in a corporate training environment with knowledge of adult learning principles and instructional design techniques
• Postsecondary diploma/degree in a related field or an equivalent combination of education and experience
• Ability to proactively build strong relationships within a diverse organization
• Proficient research, informationgathering, analytical, and problemsolving skills
• Learning mindset and strong interest in Learning and Development
• Organizational skills and ability to work on projects independently

Additional Information


Cultural Fit:

• Thrives working in a technology and KPIdriven organization
• Able to thrive in an entrepreneurial environment with ambiguity
• Highly functional in a fast paced, constantly changing workplace building plans through iterations from learning on what's working and not working
• Low ego and a team player
• Ability to build trust and work through conflict both upwards and downward