Citrix Administrator - Montréal, Canada - IDEKA Services Conseils

IDEKA Services Conseils

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

CITRIX ADMINISTRATOR

DETAILS

Status :
Consultation |
Language : English |
Location: Downtown Montreal

RESPONSABILITIES

Serve as a Seniorlevel Citrix expert with both operational and design engineering responsibilities in a Windows Infrastructure environment
Focus on automation and DevOps within the Citrix Perimeter
Work closely with both IT and business partners to design and implement solutions supporting business needs
Ability to multitask and manage operational and project related tasks/responsibilities
Must be able to act autonomously and manage projects efficiently
Responsible for diagnosing and troubleshooting complex Application connection / performance issues
Ensures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelines
Participate/Contribute with afterhours/weekend work in rotation with all team members
Engage in global projects and client deliverables.
Review and write Operational Procedure liaising with Paris counterparts.
Escalate incidents at rights level; to Control-Towers, and/or Management when appropriate.
Review incidents on weekly basis to improve monitoring and reduce number of tickets.
ITIL is a plus (Incident, Problem, Request, Change Management)
This role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutions
The senior expert will provide technical mentoring to other team members within the department and actively participate in architecture reviews/strategic development activities
Provide reports as per the management and compliance team request.

CITRIX MANAGEMENT

Administer/Support Citrix infrastructure
Provide L3 support for incident management
Review capacity planning
Responsible for maintaining and supporting the Citrix Application Virtualization environment
Application virtualization support
Support for critical inhouse projects
XenServer and XenDesktop support

COMPETENCIES

Required:

Must have handson knowledge of Citrix technologies (NetScaler, Xen Apps, XenDesktop)
Exposure to other infrastructure areas including: Active Directory, VMware, NAS Storage, Backup & Recovery, SQL Server, etc.
Active Directory, DNS), scripting PowerShell and Agile methodologies a plus
Several years of experience within IT Operations, infrastructure services support on below main technologies and expertise on below:
Support users for L3 Citrix incidents
VMware and Virtualization VDI
Windows operating systems and related technologies (AD, DNS, NTP, DHCP, file system...)
Automation skills/ Scripting skills in VBScript, CMD, Power Shell.
Basic understanding of Project Management.
Must be able to demonstrate deep technical troubleshooting and problemsolving skills.
Strong autonomy
Team player

Desired:

Ivanti RES Profile Management experience
Specific familiarity with Ivanti and MS Office products
Architecture/design and implementation experience
Experience with Ivanti, Scripting, Active Directory
Knowledge of NetScaler
Agile practices are a plus
Your client oriented, and you'd like to teach and explain in a simple way complex problematic
You are comfortable using communication tooling (like PowerPoint, digital tools, workshops,)
French written and spoken is a plus

EXPERIENCE