Business Insurance Processor - Markham - CHAT Insurance Services Inc.

    CHAT Insurance Services Inc.
    CHAT Insurance Services Inc. Markham

    2 days ago

    Description

    Business Insurance Processor / Coordinator

    Join to apply for the Business Insurance Processor / Coordinator role at CHAT Insurance Services Inc.

    Location: Markham / Toronto / Hybrid
    Company: CHAT Insurance Services Inc.
    Job Type: Full-Time, Permanent
    Salary: $36,000–$60,000 per year + Bonus

    About Us
    CHAT Insurance is one of Ontario's fastest-growing insurance brokerages, proudly serving over 30,000 clients with nine branches across the GTA and Ottawa. Our Commercial Lines team supports a wide range of businesses with professional, reliable, and tailored insurance solutions.

    Key Responsibilities

    • Prepare and process commercial insurance documents, applications, and renewals
    • Assist brokers with quotes, submissions, endorsements, and policy changes
    • Coordinate communication with clients and underwriters in a timely manner
    • Process certificates of insurance (COIs), binders, and invoices
    • Maintain accurate records and ensure compliance with brokerage standards
    • Track renewals and follow up on outstanding requirements
    • Provide administrative support for commercial accounts and team projects
    • Help improve workflow efficiency and support Commercial Lines initiatives

    What We're Looking For
    We are seeking an individual who is proactive, accurate, and committed to excellent service.

    Qualifications & Skills

    • Post‑secondary education preferred
    • Strong attention to detail and organizational skills
    • Excellent communication and interpersonal skills
    • Ability to work independently with minimal supervision
    • Proficiency in Microsoft Office (Excel, Word, Outlook)
    • Strong time management and ability to prioritize tasks
    • Ability to adapt to a fast‑paced environment and meet deadlines
    • Collaborative team player with a positive, can‑do attitude
    • Language Skills: English; Mandarin or Cantonese is an asset

    Benefits

    • Bonus pay opportunities
    • Dental, vision, and extended health benefits
    • Flexible schedule
    • Paid time off
    • Work‑from‑home options
    • Professional development & RIBO training support
    • Supportive team culture and career growth opportunities

    Referrals increase your chances of interviewing at CHAT Insurance Services Inc. by 2x

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