Administrative Assistant Employment Services - Ottawa, Canada - Youth Services Bureau of Ottawa

Youth Services Bureau of Ottawa

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Administrative Assistant, Employment Services

Location:
Ottawa, Ontario

Reports to:
Coordinator, Employment Services

Employment Status:
Full Time Permanent

Bargaining Unit Status:
Excluded

Salary:
$22.17-$26.66 ($46,113.60-$55,452.80)

Language requirements:
English is essential; French is essential

BFOR:
N/A

Competition Number: 23-027

Closing Date:
March 26, 2023

Posting stage:
Internal/External

About us:

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity.

It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‐risk individuals aged 12+ and their families every month.

YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

Under the supervision of the Coordinator of Employment Services, the Administrative Assistant provides customer services, administrative, data entry and processing support to the programs delivered in Employment Services Offices in accordance with policies and procedures established by the Bureau.

What you will do:

Customer Services:

Schedule clients for services and provide onsite support to access resource room tools as required.
Follow up with clients for case reviews, service surveys and QA reporting.

Administration/Data Processing:

Organize, review and update client files for accuracy in data management system
Support data entry into client files, client service tracking and reporting tools as required
Prepare data and other reports as required
Word processing documents as requested
Photocopying and printing documents as required
Organizing mail, order and manage office supplies.
Provide support to Team meetings, schedules and events
Ensure data and hard copy files are stored in according with compliance procedures

Financial processing:

Process requisitions and invoices as required
Periodic Interaction with Finance department for information follow up.

Other related Duties:

Assist with office/resource center daily set up and organization
Participate in Centre events, committees and staffing events as required
Support/back up other administrative staff as required
Follow safe work practices as established by the Bureau and the Program

This opportunity may be right for you if you have:

Diploma in office administration or equivalent
2 years' experience working in an office, customer service environment
Experience gathering and recording large amounts of data for processing
Excellent verbal communication skills
Oral fluency in English and French is essential
Written fluency in English is essential
Proven abilities in word processing and spreadsheets, online tools
Comfort and knowledge working with various technology tools and software

Join us
If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter.

Don't just tell us what we want to hear, tell us your story and why you would make a great addition to our team.