Account Director, Commerce - Quinte West

Motive is a dynamic agency and creative collective operating at the speed of culture. We're a collective of deep thinkers, creative makers, cultural connoisseurs, and executional aces. We create meaningful engagements between brands and their audiences, cultivating relationships ...

Job description

Motive is a dynamic agency and creative collective operating at the speed of culture. We're a collective of deep thinkers, creative makers, cultural connoisseurs, and executional aces. We create meaningful engagements between brands and their audiences, cultivating relationships that drive tangible results for our clients. And we do it with sharp strategy and powerful creative executed across all the media and touch-points key to our targets' lives.

As pioneers in the area of content, digital engagement, and innovative experiential programs, and award winners for work in TV, event, digital and social, Motive has created a culture where every individual is given an opportunity to stretch and flex their creative and executional muscles daily. We are a team of hard-working, fast-moving, energetic, passionate, driven, straight-talking creative thinkers. We like being challenged and we love the collaboration necessary to overcome the challenges and succeed.

If this sounds like a place you would thrive, let's see if we can make something happen.

 

ACCOUNT DIRECTOR, COMMERCE

Location: Denver or Chicago

Motive is looking for an Account Director who thrives at the intersection of strategy, creativity, and commerce. In this role, you'll serve as the senior steward of key client business—leading with clarity, insight, and conviction while helping guide the work, the team, and the long-term health of the partnership.

If you love shaping smart commerce programs, building trust with clients, championing great creative, and empowering teams to do the best work of their careers, we can't wait to meet you.

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What You'll Do (Key Responsibilities)

Client Leadership & Growth

• Act as a senior strategic partner—guiding marketing strategy and campaign development across multiple brands.

• Build strong, trust-driven relationships with senior client stakeholders.

• Identify and drive organic growth opportunities to expand Motive's commerce footprint.

• Assess account health regularly and collaborate with agency leadership to strengthen and evolve partnerships.

Strategic & Creative Direction

• Translate client goals and briefs into actionable, insight-driven creative commerce workstreams.

• Partner closely with Strategy to ensure briefs are focused, inspiring, and aligned with broader business objectives.

• Champion outstanding creative—advocating for ideas that are original, culturally sharp, and strategically grounded.

Project Oversight

• Oversee and lead work across a wide range of deliverables with the shopper at the heart.

• Lead planning, scoping, timelines, budgets, and staffing in partnership with key internal collaborators. 

• Ensure quality and accountability from briefing through delivery—every detail, every time.

Team Leadership & Development

• Provide structure, clarity, and steady leadership for your team; delegate effectively and create opportunities for others to grow.

• Foster a collaborative, high-performance culture built on curiosity, integrity, and results.

Financial Stewardship

• Own brand-level financial leadership—ensuring accuracy, profitability, and smart fiscal management.

• Monitor utilization, billability, and profitability, adjusting to maintain healthy performance.

• Cultivate deeper client partnerships to uncover long-term and out-of-scope growth opportunities.

• Develop grounded projection schedules and communicate them proactively to leadership.

Agency Collaboration & Contribution

• Contribute to pitch development, new business efforts, and broader agency innovation.

• Help shape internal processes, culture, and workflow improvements across the organization.

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Who You Are

• A natural relationship builder who brings stability, clarity, and strategic thinking to every conversation.

• A proactive leader who can elevate discussions, anticipate challenges, and solve them before they land.

• A champion of great work who understands how strategy, creative, and execution move together.

• An expert in retail, commerce and shopper marketing.

• A resilient, collaborative problem-solver who finds momentum in complexity.

• Someone who's ready to help shape the future of the business—not just manage the present.

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What You Bring (Experience & Skills)

• 10+ years in commerce and / or integrated marketing or advertising, preferably in a fast-paced agency environment.

• Strong experience across a variety of top-tier commerce clients.

• Demonstrated success growing client relationships and unlocking new opportunities.

• Exceptional communication, presentation, and relationship-building abilities.

• Strong leadership skills with experience managing and developing cross-functional teams.

• Confidence in budget management, timeline planning, and resource coordination.

• A proactive, collaborative mindset—and the drive to produce the best work of your career.

Motive is an equal opportunity employer We believe that a diverse team makes us stronger and smarter.

Motive recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We offer an inspiring working environment and great benefits, including health, dental, vision, matching 401-k, unlimited flex time off, and more. The starting salary for this position is between $110,000 and $140,000 annually, based on experience.

Motive has a clear vision: to be a creative leader where a diverse mix of talented people want to come, to stay and do their best work. We know our company succeeds only through the hard work and dedication of our passionate and creative employees.