Principal Site Reliability Administrator - Waterloo, Canada - opentext

opentext

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:

The OpenText Principal Site Reliability Administrator will load the general maintenance and upkeep of our global infrastructure services environment.

Included in this; deploying changes, working with vendors, maintaining infrastructure, and ensuring performance specifications are met for DNS, SMTP, NTP, and Windows in addition to other duties and protocols as directed.

This person will participate in an on-call rotation to handle production-impacting issues. The OpenText Principal Site Reliability Administrator will report to the Senior Manager of Directory Services focusing on commercial business.

You are great at:

Providing technical leadership to the Operations Organization by employing systematic efforts that translate operational infrastructure needs into configuration specifications that provide a robust, stable, and maintainable Production Infrastructure Processing environment, meeting or exceeding all Business Requirements.

Creation/maintenance of Infrastructure as Code (TerraForm preferably)
Provide daily maintenance in a hyperscalar environment (AWS required; GCP/AZR desirable)
Provide oversight of the global LDAP, DNS, SMTP, and NTP footprint
Provide capacity forecasts based on usage and trending
Keep up to date with manufacturers' product offerings
Provide Level3 expertise for break\fix issues
Ensure accurate and nonimpactful changes are implemented in the production environment by working with technical services resources
24x7 oncall support on a rotating basis

What it Takes:

B.S. in computer science/information systems or equivalent combination of education and experience.

7-10 years of progressively responsible experience in;
- *NIX and Windows operating systems at an administrator level

Strong background in developing and maintaining Infrastructure as Code
Strong background in SMTP technologies including BIND
Administrator experience in AWS and preferably either GCP or Azure
Twofactor authentication administration including OKTA or equivalent technologies
VMWare administration experience would be a plus
Familiarity with workflow ticketing systems including ServiceNow
Ability and desire to obtain and maintain a "Canada Secret Certification"

Subject to applicable laws and regulations, OpenText's global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office.

Accommodations may be available for specific roles.