Retail Business Administrator - North Vancouver, Canada - Coast Appliances

Coast Appliances

Verified Company

North Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Coast Appliances is a great place to work.

We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business.

Reporting to the Store Manager, the Retail Business Administrator is responsible for customer relations, retail sales support, accounts receivable, and administrative duties which include, but are not limited to:

Cheerfully greeting customers as they enter and exit the store, answering the phone and directing callers to the appropriate member of staff, taking messages, and providing customer service
Tracking walkin customers and managing traffic counts
Set up warranty and extended warranty service calls for customers and escalate any heightened cases to the Store Manager or Assistant Manager as needed
Call all customers on the next day delivery routing to confirm their delivery
Retail Sales Support
On an as needed basis, create invoices & credits
Submit customer invoices to the warehouse for pickups
Verify delivery invoices 48 hours prior to deliver
Receive and distribute incoming mail as needed
Prepare and ship the mailbag, as needed
Complete supplies order
Keep the retail area neat and tidy, as needed
Be comfortable with completing bank runs, with cash and cheque deposits
Print POP & update price tags
Minimum of 1year customer service experience
Experience using Microsoft Outlook, Word, and Excel
Detailoriented, organized, skilled at multitasking, and able to work independently
Strong communication skills (oral and written)
Ability to multitask and manage competing priorities
Fast and accurate data entry skills with strong attention to detail
Ability to work and think independently and establish priorities without constant direct supervision
Expert process facilitation, problemsolving, and conflict resolution skills
Ability to grasp new concepts quickly and efficiently
Ability to adhere to company policies and procedures and to take accountability for decisions, actions, and results

We thank all applicants for their time. Please note, only applicants under consideration will be contacted.

Expected time and days of work are as follows: 8:30am to 5:00pm, Monday, Tuesday, Wednesday, Friday, Saturday

Days off:
Sunday and Thursday.

Coast is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment.

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances.

Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.

Location: 1075 Roosevelt Crescent, North Vancouver, British Columbia V7P 1M3

Salary:
$19 to $20 per hour

Expected hours: 40 per week

Benefits: